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Unfortunately, I had a very, very bad experience with Mark. He made me look like a complete fool to my management group for hiring him. The projects were totally behind schedule and unfortunately I had to junk all of them (even before I paid him) because the design work was so late. Horrifying experience and a total disappointment.
» illusion's reply: My reputation for service and customer satisfaction is unequaled. Unfortunately that reputation has come at a price. Repeat clients and referrals flowed through the door during the Holidays and I was unusually booked up to the hilt. I inevitably found myself up at 3am every night trying to finish 'sudden emergencies' and have since learned how to say no to client requests and not make promises I can't fulfill later. Please note that I have taken ownership, apologized, and sent full refunds to both clients who have been unjustly affected. Thank-you!
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I am so sorry to have to give illusion even a 1 which is probably a more generous rating than he, Mark, deserves.
I selected him because of his past record of success in projects but unfortunately, he failed to deliver anything. He was supposed to design a website which was relatively a simple one. The first deadline was for 3 weeks even though he promised to deliver it in 2 weeks. After 4 weeks with nothing to show, I had to select another provider who did it in 2 days.
» illusion's reply: My reputation for service and customer satisfaction is unequaled. Unfortunately that reputation has come at a price. Repeat clients and referrals flowed through the door during the Holidays and I was unusually booked up to the hilt. I inevitably found myself up at 3am every night trying to finish 'sudden emergencies' and have since learned how to say no to client requests and not make promises I can't fulfill later. Please note that I have taken ownership, apologized, and sent full refunds to both clients who have been unjustly affected. Thank-you!
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What can I say - once again Mark has supplied a very easy to use guide - makes my job SO much easier as our clients now refer to his excellent work - A+++++++++++++
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Quite simply if you want a smart, professional, friendly and quick service then Mark @ Illusion is for you. His communication, understanding of the project and take through to final concept was above what was expected of him. I have no hesitation in recommending him to others or using him again for my work.
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Another project and another stunner! This guy just keeps on getting better and his brain-power has no end. My clients are wrapped with his skills and talents. All I can say to buyers is if you use Mark, you will not be disappointed. Another huge spin-off I have discovered is that each job widens the networking net which you will instantly become a part of when Mark is the provider of your requirements and that is absolutely priceless! IF there was a rating greater than 10, I would most certainly give it to Mark - 150% all of the time
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Nobody does it better! as Bridget Jones would say! Mark simply never fails to disappoint me. His workmanship is superb and he is everything he says he is and walks the talk. I recommend him to any buyer - he will give you absolute value for your money!
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Mark was thoroughly professional, and got the work done in no time. He made the necessary modifications to my satisfaction without complaining. Will use him again.
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Mark got my job done exactly the way I wanted it, and even though he was going through personal difficulties at the time he was concientious about seeing that I was satisfied. Mark, I look forward to a continued relationship.
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Mark was a consumate professional and did everything to help me get my website up and running: www.TonyCallan.com
Even though I'm an incredible pain in the (you know what) he dealt with it and delivered an exceptional website. I am very pleased with my experience and if he contacts you to do his site - don't be stupid, grab him quickly!
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***** 5 star rating for this guy. Mark is absolutely superb and has developed yet another fine site, which as usual, leaves other similar sites gasping for breath at the start line. His innovation and creativity has to be experienced to be believed and I just absolutely recommend this guy to any provider. He won't let you down
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What can I say but fantastic! Mark took a boring subject and made it interesting and read-able! 20 out of 10 for speed and ease of use will use him again.
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if you are trying to find a proffessional, illusion is your man, he had my site up and running in hours, easy to deal with and i dont even think he sleeps amazing work.
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Reliable, trustworthy and creative designer. Mark has produced exactly what I wanted even though he was given very general directions. Absolutely great! Highly recommended webdesigner.
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One word and one word only describes this mans dedication and work FANTASTIC – I have worked with hundreds of staff and freelancers over the past 20 years and he is amongst the very best. He provides on time – has great ideas and turned a vague idea into a great project. Try him you won’t be disappointed – looking forward to a good working relationship and many more projects with this freelancer! GAF increase your scoring system because he gets 20/10!!!
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Brilliant. It was a pleasure arranging the work with Illusion. Will definately be working with them again. They're extremely reliable, on budget, and very good designers. Really glad that I've met them through GET A Freelancer. 10 out of 10.
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Hi Guys,
This guy is exellent and goes way past expectences. You can tell by his work he really loves what he does, meaning everything he designs looks fresh and in with the trend. He did a great job on my wedding site and once it is up you can take a look and see the quality he has to offer. I would really reccommend him to anyone, and I myself will be using him again on other projects. Exellent job!!
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Why mess with the rest when you can have the very best! Mark must be akin to the Mary Poppins of the web design world - you just never know what he will pull out of his bottomless bag of tricks next! Honestly, I have found him absolutely credible at being incredible. He delivers when he says he will and when he says he will create you something unique that stands out from your competitors, then believe it and sit back and watch with utter amazement as his creation unfolds before you. You won't believe your eyes! Mark truly gives you value for money and deserves a 15 out of 10 rating in my books! Thanks Mark, you are an absolute pleasure and delight to work with. Lesley (New Zealand)
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illusion designed a very good site for us. He listened to every detail and delivered as we requested for a site re-design. We will definitely do business with him again. He is also very motivated and that is always needed.
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A true rating would be 20 out of 10 for this guy and the quality of his work is no illusion. Mark revamped my site and has given it that professional edge, which I now trust will result in increased exposure to my site and the growth of my business. He said he would help my site stand out from my competitors and I would say he is right. Mark is quick, innovative and undoubtedly an expert in his field. He told me he finds making websites fun and that pure enjoyment is evident in his work. To view what he has done, visit www.i-xcel.com and I am sure you will be impressed. Mark is highly recommended and I am positive you will not be disappointed.
Thanks
Lesleyag
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10 is not enough. There truly are no words to describe the professionalism, vision and artistic talents of Illusion Creation Design Studio. Mark has an eye for colors that blends well and enhance the message you are trying to convey on your site. His work was timely and exceeded all my expectations.
Take a look at the site he created for us in less than 48 hours [www.directmortgageshopper.com]. You just can't go wrong with his timeliness and attention to detail. My highest recommendations!
Comments: Both very professional and friendly webmaster. Frequent communication, clear requirements and fast payment.
I'd recommend working with Illusion Creation to all freelancers. Thank You very much :o)