Profile

User Profile

Offering advanced skills and Record of consistent, High-Quality Performance in Systems / Network Installation, Configuration, Upgraded, Migration, and Problem Resolution Activities. Maintaining the database and customer support.

Quality-focused IT professional with A+ (Computer Hardware Engineering) certification Course, Programming on VB & Oracle, Web page Designing plus 3+ years of experience as system technician and software/Hardware support specialist. Proven ability to create and deliver solutions that meet corporate objectives tied to business and technology performance. Comfortable operating in a wide range of platforms and environments. Effective communicator; able to explain complex process in easy to understand term for end of users. Skilled in protective Identification and resolution of critical Systems / Network issues.

CORE COMPETENCIES:






TECHNOLOGY SUMMARY :

SOFTWARE: Windows 3x/9x/NT/2000/xp,Linux, Microsoft Office 97/2000/XP Pro,
WinFaxPro, Norton Anti Virus, MacFee Anti Virus, GHOST, Drive
Copy, Remote Desktop, NetMeeting, Remotely Anywhere

HARDWARE: IBM compatible PCs, workstations, Ethernet & Token Ring Protocols,
Mother Boards, Video & Sound Cards, Monitors, CD-ROM Drivers,
Memory Chips, IDE/EIDE/SCSI Hard Drives & other devices, SCSI
Controller Cards, Tape Backup Drives, optical Drivers, Scanners,
Printers
Network: MS Windows 95 workstation,win 2000 server & advanced server, XP networking, TCP/IP, ThinNet, wiring. Upgrades, Installations and Configurations.
Web Programs: Well-versed in HTML, DHTML, JavaScript and VB Script.







EDUCATION :

MBA (MIS)
International Islamic University Chittagong
Dhaka Campus,

BSc in Computer Science
Banglalore University,
India .

MCP Certified Professional in 2007.

TRAINING:

Department Institution Grade.
A+ Computer Hardware Engg.Certification Rooman Institute of Technology.
India. A+
Webpage Designing. Balaji Institute of Information & Technology.
India. A
Programming with VB & Oracle. IGI (USA).
India A
Networking Professional Systech (Bangladesh) A
Linux ACT (Bangladesh) A


PROFESSIONAL EXPERIENCE

R-PAC (BANGLADESH) LTD.
Subsidiary of r-pac International Holding Company USA.

SW(I)-4,25, Ggulshan Avenue
4th Floor, Gulshan – 1. Dhaka – 1212.
(Mar 2006 - Present)
IT Manager,
Key Contributions:
• Manage day-to-day computer support and networking problems within the computer lab
• Database maintenance & Install and configure workstations.
• Install various software applications on Windows workstations such as MS Office, Netscape, Dial-Up Networking
• Troubleshoot LAN problems such as wiring and software clients
• Assist in maintaining the company web page through out the world.
• Responsible for implementation of all High-Tech equipment for office needs it related functions.
• Manage the ERP system of the company.
• Database Maintenance.
BANGLADESH OVERSEAS ENTERPRISE (1 Nov 2003 – 28 Feb 2006)
System Engineer:
Key Contributions:

Managed broad range of installation, upgrade, roll-out, and troubleshooting projects for windows-based networks, with focus on computer/network systems running boe proprietary customer billing software within Eastern Marble Industry. In addition to technology solutions/support activities, prepared payroll data for processing and covered all employee vacations/absences to maintain smooth-running operation.
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