Profile

User Profile

About Us

We are a new proposal to develop business through Contact Centers Off-Shore and Near-Shore, based in Argentina (Buenos Aires) and Spain (Madrid).

A young company with a different approach when providing business solutions for the market, where dynamics and flexibility are essential variables.

S&T develops a huge network of platforms throughout Latin America and joins their great potential to closely interact with customers and our experience in project start-up and follow-through

Our Work

Our project division in the Contact Centers and Customer Relationship Management (CRM) deals with the development of business and opportunities for those European and American platforms that consider their presence in international markets strategic and optimize the off-shore and near-shore models to seek new customers.

We have the "Know-How" and the strategic experience to bring new business to those platforms that want to further develop their current portfolio and obtain larger profits.

By including platforms in the main countries of Latin America and Europe, we provide a wide range of possibilities to lodge off-shore and near-shore projects.

Our Working Style

We understand what the business is about from the very start and put both parties involved (platforms and customers) in contact in a professional and transparent way from the very first moment.

Once the project has been launched, our presence is essential as business coordinating link to achieve success.

S&T resorts to its large experience and expertise to recommend its network platform that best suits the business requirements.
Pursuant to the final customer guidelines, the project is developed off-shore (Latin America) or near-shore (Europe).

Services

Our platform network has been strategically developed to offer a variety of services, and each contact center contributes with the added value of expertise in their relevant fields.
Thus, S&T provides solutions in the following areas:

Telemarketing
Telesales
Technical Help Desk
Customer Service
"Inbound" and "Outbound" Campaigns
Bad Debts Portfolio
Tarot
Hotline
Telephone Surveys
After-Sales
Government Administration (Citizen service, emergency calls…)
90X, 80X, 080X, 18XX numbers for customer service and telephone information
... and so forth

BUSINESS OPPORTUNITIES

There is a significant number of domestic companies, with large experience
in the field, which can offer their services to new customers and businesses.

Given the Call Center service process and the competitive costs in
Latin America, it is possible to build platforms to provide business tools
for both domestic and foreign companies.

The region features a valid offer for "off-shoring", since it has high quality
management and skilled human resources whose cultural background matches
that of the potential service users in the destination countries.

That is precisely the extraordinary added value of S&T Consulting, which
links platforms and customers, with great professionalism and business
vision as its main goals to achieve success.

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