Profile

User Profile

Over 20 years of experience as a professional manager.
Ability to direct complex projects from concept to fully operational status.
Goal-oriented individual with strong leadership capabilities.
Organized, highly motivated, and detail-directed problem solver.
Proven ability to work in unison with staff, volunteers, Boards and Commissions.

Education
Year for year work experience and continuing educational credits earned from specialized training equal a Bachelor’s Degree in Business Administration.

Management/Supervision:
Directed recruitment and retention processes for staff, students, and volunteers.
Trained, supervised and evaluated staff, coached improvement management skills which resulted in multilateral staff achievement of work objectives.
Successfully refined and implemented new processes.

Specialized Management Training:
Collaboration: A Formula for Success
Office Automation
Effective Leadership and Motivation
Safety Awareness for Supervisors
How to Handle Angry and Emotional People
Sharpening Your Supervisory Skills
How to Manage Change
Stress Management
How to Work with People
Supervisor and Labor Relations
Managing Multiple Priorities
The One Minute Manager
National Victim Assistance Academy
Understanding the US Postal System

Specialized Computer/Telecommunications Training:
Basic Telephony Lotus 1-2-3
CBXII 8000 Overview
NCS Level 4+ Manager
CBXII 8000 System Administrator
NCS Reader Installation
Choosing the Right Telephone Equipment
Understanding Telecommunications Technologies
Computer Literacy I
Windows Desktop

Publications:
October, 2003 – Wisconsin Woman Magazine – Short story on Domestic Violence

Project/Program Coordination:
Over a three-year period, saved $156,000 in reduced copy services and reprographic costs.
Successfully established a new Central Intake Unit for AODA consumers.
Maintained a $1.5 million operating budget, and decreased operational expenditures by 15%.
Formulated, wrote, and implemented new employee orientation manuals.

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