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Ms. Candice Joann C. Mercado

Block 1 Lot 12 Jeremiah St., Fortune Ville Phase III

Brgy. Panipuan, City of San Fernando

Contact #: 0905-223-3978 / YM: mikhaela_antoinette2005

Position Applied For:



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Job Experience:

Company & Address Position Year


CyberCity International Call Center Agent (English) Sept 2004-Jul 2006

Job Description:

o Responsible in dealing with foreign customers in sales thru telephonic conversation (English), whether it is inbound or outbound selling.



92.7 FM Radio Station FM Disc Jockey Jan 2000-2001

Job Description:

o Daily playing of music and songs, receiving calls/dedications from radio listeners.
o Responsible in preparing radio station programs and commercials.
o In tandem with other FM DJs for daily radio programming.



99.1 FM/AM Radio Station Supervisor Nov 2006-Apr 2007

Job Description:

o Observing and monitoring performance throughout the year
o Providing regular, timely constructive feedback, both positive and negative
o Documenting performance, both positive and negative.

Home-based business office Virtual assistant / Data entry Apr 2007-July 2007

Job Description:

o Posting ads on craigslist and postaroo etc.,
o Doing data works on excel, copy and paste URLs (searching for their URL at the same time through googles.
o Calling other clients to set some appointments
o improving the volume and quality of traffic to a web site from search engines via targeted keywords.
o Responsible for searching, SEO, ranking, Doc into PDF etc.



Skills

* Web Editor (HTML language)
* Adobe Photoshop CS3 Skilled
* Microsoft Office Skilled
* Internet and Customer Service
* Excellent in English communication, both in written and spoken.



Highest Educational Attainment: Graduated with a bachelor of science degree in Business Administration major in Management & Entrepreneurship.

Personal Information:

Nickname: Candice Joann

Sex: Female

Date of Birth: August 13,1979

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