Profile
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About
Username:
TEarlGray
Last Login:
12-16-2009
Name/Company:
Country:
United States
City:
Beltsville
Area of Expertise:
- Excel
- Finance Research
- Proofreading
- Research
Member Since:
07-20-2008 11:36 EDT
Vision:
My objective is to help businesses build and maintain good rapport and relations with their customers using my 20 years experience in providing excellent, dependable and professional customer service via email, chat and phone support.
Skills:
Web Research
Visual C++
.NET
Data Entry
Keywords:
email customer support, email handling, telephone customer service, chat customer service, internet research, data entry, joomla, C++, data processing, marketing
Average Pricing:
$7/hour
Rating:
(No Feedback Yet)
User Profile
Anthony L. Jordan
202.431.0354
Skills
Customer Service –
Helped customers with complaints, problems, information, purchases and other needs in call center as well as through timely email correspondence
Performed tech support for voice activation software
Helped PG&E employees with employee benefit questions, problems and needs in call center
Coordinated with suppliers, customers and sales in capacity as Ecommerce Entrepreneur via email, phone and fax
Assisted mortgage brokers with questions, problems and needs in capacity as loan processor with mortgage lender via phone
Administrative –
Drew mortgage loan documents, including notes and mortgages, for recording in public records and databases according to strict, loan specific criteria
Audited loan documents and distributed funding conditions for conventional mortgage loans
Performed all administrative duties for personal Web sites using MS Office including Excel, Word and other tools
Research –
Real Estate Research Agent - Searched neighborhoods, public records, libraries, online databases and various other sources for distressed properties for personal real estate investment or for others
Market Research – Researched Web, online databases for Affiliate Web Sites including suppliers, keyword marketing, media planning research(classifieds, pay per click search, traffic exchanges, etc.) and all other facets of information gathering, organization, digestion and use
Web Design –
Designed and built affiliate web sites using HTML, PHP, CGI/Perl and Javascript as well as various utilities found from research
Repaired and maintained web sites for nonprofit organizations using above skills as subcontractor
EXPERIENCE
5/02 – 6/03 Valley Financial
Assistant Loan Processor
6/03 – 9/04 Adecco Personnel
Telephone Call Center Customer Service
6/03 – 5/05 1st Franklin Financial
Loan Processor
3/05 – 5/06 CreditAnswersOnline.com
Web Site Developer/Business Owner
5/06 – 5/08 FreeGameClix.com
Web Site Developer/Business Owner
Tech Support
EDUCATION
- Certificate of Completion in Network Technology, SILICON VALLEY COLLEGE (2002)
Buyer Activity
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Provider Activity
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