Profile
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About
Username:
vjnet
Online?
off
Last Login:
More than 1 week ago.
Name/Company:
VIJAY CHANDRAN
Country:
Canada
City:
SCARBOROUGH
Area of Expertise:
- Accounting
- Data Entry
- Data Processing
- Excel
- Link Building
- Project Management
- Proofreading
- Research
- System Admin.
- Training
Member Since:
07-03-2008 19:16 EDT
Vision:
1. Integrity - Honesty in how we deal with our clients, each other and with the world.
2. Be open and upfront in all our conversations. Keep clients updated on the real situation. Deal with situations early; avoid last minute surprises.
3.Service - Seek to empower and enable our clients. Consider ourselves successful not when we deliver our client’s final product but when the product is launched and meets success. 4. Kindness - Go the extra mile. Speak the truth with grace. Deliver more than is expected or promised
5.Competence - Benchmark with the best in the business. Try new and better things. Never rest on laurels. Move out of comfort zones. Keep suggesting new things. Seek to know more. Growth - Success is a journey, not a destination. Seek to multiply/increase what we have - wealth, skills, influence, and our client’s business.
Skills:
WEB RESEARCH
WINDOWS TECH SUPPORT
PROOF READING
PHOTOGRAPHY
Keywords:
I am a I.T prof. have a full time job, and looking to spend part time as a free lancer,I can do various projects.
Average Pricing:
$15/hour
Rating:
(No Feedback Yet)
User Profile
Profile
• Intermediate Technical Support Analyst with Solid Professional experience in I.T Support.
• Vast Technical knowledge and experience on Windows, Mac and Mainframe systems.
• Very good understanding of Technical Support environment & Helpdesk process, procedures and SLA guidelines.
• Had comprehensive experience with Change, Project, Transition, and Problem Management process within Helpdesk environment.
• High caliber of professional spoken, written communication at any levels.
• Quick Learning skills and end user training support experience
• Flexible team player and leadership skills.
TECHNICAL SKILLS:
Operating Systems: Windows XP, 2000, NT 95/98, DOS v2.x 6.x and MAC OS X and Mainframe I.
Software Applications: MS OfficeOutlook 2003/XP/2000, Lotus Notes R 7.0, MS. Project, McAfee, Norton Anti-Virus, Adobe Products, TEL, MS Publisher, Quicken, File Maker pro, Right fax, web mail, Outlook, TDSB web applications, Oracle Client.
Service Desk Problem Management Software: Remedy ARS and Computer Telephony Integration; Apropos IVR and Tivoli Service Desk, Manage Now and Vantive.
Servers: Windows 2003/2000 advance server, Exchange Server 5.5-2000, Citrix and MS IIS.
Hardware: (Dell/IBM) Desktops, Laptops, and Accessories, Handspring, Palm, Blackberry 7250, Network/Local Printers HP, Ricoh Lexmark etc,
VPN & RAS: Nortel Extranet Client, AT&T Net Client, PAL, RAS dialup.
Enterprise Applications: Active Directory Manager/Enterprise Administrator, Citrix ICA client, Connect Remote, Crest Web Servers, Crest AOM/APM, Corp-Fin Host Systems, FIS Application, GEAC and General Ledger, and Millennium.
AS400: TPX, TSO, IMS, NetView, Boole & Babbage, PROFs, VM, Extra, PCLink32 WebConnect and Rhumba (3270 Emulation Software).
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