GetAFreelancer.com - Back-office operations Data Processing by vcastgroup in Coimbatore, India

Profile of user: vcastgroup

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User Profile

Username: vcastgroup

Name/Company: vcastgroup

Country: India

City: Coimbatore

Area of Expertise:

Average Pricing: $3/hour

Profile: VCAST
BUSINESS PROCESS INNOVATION
VCAST is a BPO company led & managed by young, energetic, dynamic, resourceful & experienced professionals having in-depth functional knowledge of TECHNICAL & IT together with specialized skill in their core domain.

We specialize in Customer Acquisition, Customer support, Customer Retention, Customer Selection, Interactive Voice Response Services as well as Conference and Collection Services.

The Breadth of knowledge and depth of expertise available at VCAST strengthens the ability to connect with client's concerns and goals.

VCAST delivers enhanced business solutions through operational excellence and core industry and functional expertise helping clients improve their revenue, margin, cost and customer relationship and retention.

We help our clients communicate more effectively maximize the value of their customer relationships and drive greater revenue from each transaction.

Following are the process which we do in our VCAST:
BPO Services

Online and Offline Data Processing
v Data Maintenance
v Data Conversion
v Data Enhancement
v Data Cleanup
v Data Entry

Digitization Services
v Transcription Services
v Media Conversion Services

Data Processing Services
v Form Processing
v Data Entry

Data Conversion Services
v Electronic Publishing
v Prepress Services
v Data Capture

Customer Interaction Services
v Customer support services
v Telemarketing Services
v Technical Support Services
v E-mail Management Services

Telemarketing Services
v Customer acquisition services.
v Cross-selling and up-selling of products to existing customers.
v Database creation and management.
v Inbound sales

TECHNICAL SUPPORT SERVICES:
Our technical support offerings include round-the-clock technical support and problem resolution for OEM customers and computer hardware, software, peripherals and Internet infrastructure manufacturing companies. These include installation and product support, up & running support, troubleshooting and Usage support. Examples of this service include customers calling to resolve a problem with their home PC, customers calling to understand how to dial up to their ISP, customers calling with a problem with their software or hardware.

v Server support ( Windows & Linux )
v Desktop support (Windows)
v Web hosting support
v Web server administration
v Customer service support
v Outsourced web development
v Email and chat support

Website Services Offered by VCAST:
v Designing and developing new web sites
v Developing internet sites
v Modifications to existing sites
v Creating user interfaces for existing applications
v Search engine optimization
v Usability testing
v Web programming
Clicks
Company name Vcast
Our Vision Worldwide IT solutions for Global Corporate to stay abreast of the changes in todays environment.
Director T. Jaya KrishnanMobile: +91 9942436575Email :
Executive Director AR. Kathiresan KarthickMobile:+91 9361608899Email :
Technical Support M. Selva KumarMobile:+91 9944303009Email :
Location 266, 2nd Street, 4th Floor, Goutham Complex, Gandhipuram, Coimbatore 641012.
Nature of Business Business Process Outsourcing
Number of Systems 50 at present

266, Goutham Complex, 4th Floor, 2nd Street, Gandhipuram, Coimbatore Tamilnadu India

Email: Ph: +91-422-4213335, 3219333, +91-9361608899

Rating: (No Feedback Yet)

Member Since: 04-21-2008 07:47

Skills: Back-office operations
Data Processing
Form-filling
Remote Access Server Support [Linux/Windows etc.]

Vision: VCAST is a BPO company led & managed by young, energetic, dynamic, resourceful & experienced professionals having in-depth functional knowledge of TECHNICAL & IT together with specialized skill in their core domain. We specialize in Customer Acquisition, Customer support, Customer Retention, Customer Selection, Interactive Voice Response Services as well as Conference and Collection Services. The Breadth of knowledge and depth of expertise available at VCAST strengthens the ability to connect with client's concerns and goals. VCAST delivers enhanced business solutions through operational excellence and core industry and functional expertise helping clients improve their revenue, margin, cost and customer relationship and retention. We help our clients communicate more effectively maximize the value of their customer relationships and drive greater revenue from each transaction. Worldwide IT solutions for Global Corporate to stay abreast of the changes in todays environment.

Keywords: We are Service providers named Vcast with 50+ seaters located in India at Coimbatore & doing the following services. Back-office/Data Processing/Form-filling/Remote Access Server Support [Linux/Windows etc.]All Voice & Non-voice operations. Please visit our website & kindly let us know if you are in need of any of our processes/services. Plz feel free to contact us.

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