Profile

User Profile

Employment History

06/2004 - 05/2006 Makri Inc IT / Team Lead
I was hired at Makri as an IT. My responsibilities included administration and maintenance of an office network of approximately 10 computers and 1 server. When I left, the office had grown to need more than 70 computers and 3 servers. I was in charge of the telecom network consisting of more than 80 phone lines and 3 automatic dialing systems. At this time I had 3 IT Assistants that were under my leadership. Many times I was required to perform as a graphic designer, web developer, and database developer. I also gained some experience in the programming of credit card terminals and all other aspects of that industry.

08/2002 06/2004 The Satellite Store Inventory Manager / IT / Independent Contributor
At the Satellite Store I was hired as a Satellite Dish Installer and was brought into the office after four months of installing. I helped establish the Inventory Department and managed it from then on. I was also in change of maintaining the office network which included a complex computer/telecom marketing system. I often provided technical support for the customers who called the office telephone number instead of the Technical Support provider.

05/2000 08/2002 Talk America Inc. Customer Service Representative / Team Lead
During my time at Talk America I started as a Customer Service Agent and was promoted to Collections Agent shortly after. After approximately 1 year I was again promoted to Collections Supervisor.


Other Experience
English Language Center
I currently live in Macedonia where I have helped my wife establish a small school to teach English. I primarily handle the technical aspects, including the construction and maintenance of a small business network, and installation and maintenance of a variety of language and educational software. I also tutor individual students a few hours a week.


Education
From To School Degree Area of Study
09/2002 - 05/2005 Saint Petersburg College Diploma Elementary Education
09/1995 - 05/1997 S.U.N.Y Cobleskill Diploma Biology/Chemistry

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