Profile
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About
Username:
Times
Online?
off
Last Login:
12-05-2009
Name/Company:
Times ASL Call Center
Country:
Bangladesh
City:
Dhaka
Area of Expertise:
- Craigslist
- Data Entry
- Data Processing
- Telemarketing
Member Since:
07-04-2009 11:35 EDT
Vision:
Business is based on relationships. And building relationships is at the core of what we do at IRT, because of the value we place on people. We recognize and value the relationships we have not only with our clients, but also our internal work force. We also understand the importance of the relationships we foster and enhance between you and your customers.
Skills:
Times ASL Call Center doing very good in BPO services.
Keywords:
We are one of the pioneers in the Contact Center industry based in Bangladesh. Our expertise lies in outbound-inbound client generation, customer service, business and data processing, technical support and outbound processes across verticals like Travel agencies, Retail, Telecom, IT and Utilities Service companies
Our highly specialized BPO expertise enables us to cost-effectively align practical solutions with the specific outsourcing strategies and needs of our client base. In addition to that, we have built a robust infrastructure consisting of state-of-the-art facilities strategically situated at the tower “City Heart” & “Navana Tower” buildings combined to around 6,000 sq ft of operational area with over 150 skilled agents and an efficient Management Team.
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User Profile
“TIMES ASL CALL CENTER” is a part of the “TIMES GROUP” which is located in Dhaka, Bangladesh. Our “Mission” is to provide our clients with the highest levels of performance and quality by continually investing in our people, processes and infrastructure to ensure a strong financial return to our shareholders.
We believe the outsourcing process can be greatly improved. Our total Source solution helps our clients quickly identify needs and process requirements. Our team of experienced BPO professionals assists our clients in a smooth implementation by selecting the right Times ASL Call Center location, the right technology, and the best contact center agents.
Our clients expect the highest quality, rapid implementation and the most flexible pricing models. We deliver this with a complete source.
Times ASL Call Center is one of the most cost-effective, high-quality call center outsourcers in the industry today. We know there are hundreds of companies to choose from, and choosing the right partner that communicates with your customers can be a daunting task. We also know it is one of the most important decisions you can make. Our approach is simple.
All of our clients are unique, and each company we work with has different requirements. At one time all of our clients may have similar needs and regardless of size, we offer additional benefits for no extra cost.
We offer services to different Telecoms, Retails, FMCG’S, Transcriptions, Inbound Service, Collections, Data Entry Operations, Back Office Functions, Order Processing, Customer Care Service, Customer Satisfaction Survey, Tele-marketing, Sales Support, Order Fulfillment, Account verification and confirmation, Information validation, Account maintenance & reconciliation, Application processing, Inquiry Service, Help Desk and Technical Support etc. , round the clock.
To cater to your requirements following Verticals are listed below:
1.We have good target oriented agents who have good educational background and can speak fluent English without 0% MTI
2.Has relevant experiences required
3.Predictive Dialer installed
4.Ensure quality with productivity
5.24 hours Connectivity and power backup
It will be highly appreciated if you give us the opportunity to serve your clienteles through Times ASL Call Center.
For more details please visit our Call Center website www.timesasl.com and Group of Companies website: www.timesgroupbd.com
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