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Established in 2005, KRS was formed after a growing demand for a specialist consultative Customer Care company who fully understood the growing integration of voice and data, particularly as it applied to the Treasury and Call Centre environments. KRS is able to draw on personnel with many years of experience in both the Call Center Market and IT sector.

KRS is a young, dynamic provider of Customer Care Service whose aim is to provide leadership to our customers. We deliver insight through knowledge, analysis and research to help our customers predict and manage the challenges of constantly evolving Information Technologies and Markets. To achieve this, we re determined to establish partnerships with leading providers of telecommunications solutions worldwide.

But perhaps our greatest asset is our extensive experience of the Bangladesh Contact Centre market. KRS have been involved in the planning and design of a number of Contact Centers and has worked with key members of the process including architects, consultants, integrators, and Telco s. We have also implemented a number of call recording solutions in Bangladesh.

KRS’s track record speaks for itself. KRS has been involved in many successful projects, including infrastructure upgrades, Contact Centre implementations, Data Entry, Graphics Design & Printing and office relocations. We work with some of Bangladesh leading organizations in both the public and private sectors.

Perhaps our greatest asset is our operations team. They provide our customers with the benefits of their extensive expertise with many years of combined experience in the telecommunications and Contact Centre environment. In addition, the operations team specializes in supporting and developing a wide range of telecommunications applications.

And we have the skills to modify and adapt your existing equipment. KRS provides installation, support and consultancy on some of the most extensive Local and Wide Area Networks in Bangladesh.

Our focus is answering our client's business issues. With years of experience in the
Customer Care and extensive knowledge of the Contact Centre environment, we can provide unique solutions that address every aspect of our customers' Contact Centre requirements.


WWW.KRSBD.COM

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