Freelancer
Tech Support Subscription Sales and Inbound Tech Support
Tech Support Subscription Sales and Inbound Tech Support is project number 526909
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Status: Cancelled
Selected Providers: -
Budget: min $3000
Created: 10/12/2009 at 16:18 EDT
Bid Count: 11
Average Bid:
$ 3932
12/11/2009 at 16:18 EST
Project Creator:
precisesolution
Employer Rating: (No Feedback Yet)
Description
Nature of Business: Outbound Sales, Selling Technical Support Plans to Consumers in US and Inbound Technical Support.PROJECTION REPORT
(For AMC Sales and Inbound Tech Support)
1.Minimum number of Employees to start with 8-10 (Sales Executives).
2.Expected Ramp by the end of 3rd month to 25 agents (Sales Executives).
3.After successful Ramp, 5 seats of inbound will be offered.
4.The number of inbound seats may rise depending on the needs of the business.
5.Both the Outbound and Inbound section would be handled by the Call Center with complete constitutional rights of operating the business.
Expectations & Payouts
Outbound
1.2 SPD/Agent – Payout is $8/hour.
2.1.5 SPD/Agent – Payout is $7/hour.
3.1 SPD/Agent - Payout is $6/hour.
Inbound
1.8 Resolutions or More per Day per Agent – Payout is $ 10/hour.
2.5 – 8 Resolutions per Day per Agent – Payout is $8/hour.
3.Less than 5 Resolutions per Day per Agent – Payout is $6/hour.
Security Deposit of 75000 INR is required from the call center. The complete money is refundable with in 90 days. The Security is asked for securing each party's interest. Inbound is guaranteed on successful ramp up of sales seats.
Payout is Bimonthly.
Calling Data: Needs to be Arranged by the call center.
Tech Specs: Predictive Dialier required. No manual calling.
E-mail me with your questions at brian.cooper @ unitep . com or call me after 2 pm at 646-633-4572.
Skype :- callarileo
Additional files submitted:
Projection Report.pdf
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