Project Detail

CRM ( Customer Relationship Management ) System  

CRM ( Customer Relationship Management ) System is project number 345109
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Status: Cancelled

Selected Providers: -

Budget: min $3000

Created: 11/17/2008 at 23:32 EST

Bid Count: 68

Average Bid:
$ 4491

01/16/2009 at 23:32 EST

Project Creator: fawadhq
Employer Rating: (No Feedback Yet)

Bid On This Project
 

Description

Core Features:

Customer Zone
=============
Unique ticket generation
SMS alerts ( Without using third party API or any internet gateway )
Email alerts ( all alerts are based on the personal settings of the customer )
Ticket Inbox ( Session oriented like Google Email )
Request tracking
My products and customer's comments
Payment details
Call back request
My requested calls ( displays call detail + comments of the support staff )
Appointments
Message Box ( From inbox to deleted items )
Complaint Box
Customer support chat
Product/Service discussion Forum

Staff Zone
=============
Ticket management ( Lock issue, increase/decrease priority, close, re-open, hold issue, filter tickets, recommend to
another staff )
Lock based system to prevent multiple staff handling the same issue/request
List of active users and staff along with the number of locked items is displayed
Search for a ticket and user
Dedicated interface for a specific user to display all the inbox, calls, appointments, payments of that particular user
An integrated notepad with the feature to view the notes at any instant with just one click (no page Post back)
Staff schedule manager
Directories
Alert Panel
Staff Message Box

Admin Zone
=============
Detailed customer and staff account management
Admin Message Box
Product/service catalogue to update the product details and information
Display pending staff registrations
Schedule Manager
Complaint box to view the customer's complaints
Staff evaluation to monitor the activities of the support team. Three different evaluation modes.
Reporting ( current system status + day to day system reporting )
system log to monitor the login's and logout's of both the customer's and staff
Ability for the admin to sign in as staff in invisible mode to monitor the staff activity and the system performance



Additional files submitted:
test_q.jpg
UI_25.jpg
UI_24.jpg
UI_23.jpg
UI_20.jpg
UI_16.jpg
UI_11.jpg
UI_9.jpg
UI_7.jpg
UI_5.jpg
UI_1C.jpg
test_y.jpg
UI_26.jpg

Messages Posted:3 View project clarification board Post message on project clarification board

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6000

60 days

11-18-2008 00:24 EST

Hi, We are widely experienced company on erp and crm system development. Kindly view PM to initiate a discussion on the project.

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5500

90 days

11-21-2008 05:35 EST

Hi we are interested to work with this project. Please check PM for more details.

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3500

35 days

11-20-2008 06:22 EST

.Net Professional.

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3000

30 days

11-18-2008 02:40 EST

Will do successfully.Regards

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4860

50 days

12-04-2008 09:18 EST

Hi there, Please check your PMB for my profile, reference sites and more details. Thanks Anup

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3800

30 days

11-19-2008 08:03 EST

Dear sir, we have gone through your specification.Most of the features already we have done.Even we are using latest Microsoft technologies and SQL server as back end.For more details contact us via Pm.

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3100

10 days

11-18-2008 00:12 EST

(No Feedback Yet)

Instance is an enterprise Software Development Company in Bangalore, India promoted with a vision to provide integrated software solutions and services to its clients around the globe. ISS has been promoted by highly experienced Professionals dedicated to provide total IT solutions under one roof. It possesses not only the latest technology gadgets but also the most knowledgeable and experienced hands to offer most user friendly customized solutions.We started our journey with the motto, ”Innovation in Software Technology”. We have the outstanding capability to provide high quality services in the related fields.we are available 24 hours a day 7 days a week. We are majorly into Project, Product development and maintenance of applications using cutting edge technologies.

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4000

45 days

11-18-2008 00:20 EST

(No Feedback Yet)

Hi, I have an experience of more than 6 years in Microsoft Technologies expecially in .NET, ASP.NET, C# and SQL Server. I currently work in an IT Consulting and Services firm in US. I have experience working in top investment banking firms to best product development companies. I went through the screenshots and the specs you have. It seems to be perfectly doable in 30-45 days time period including the reviews and enhancements you may have. Please let me know if you want to discuss the project further. I have quoted a bit higher rate but I can assure timely delivery and quality product to you. Looking forward for a positive response. Sabya

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8000

69 days

11-18-2008 01:31 EST

(No Feedback Yet)

i, We have gone through your requirement and are confident of delivering you the required output. We have done a number of web based applications and e-commerce websites and have an excellent team of experienced professionals on dot Net, J2EE and PHP platform. We are very much interested for your project and our turnaround time is good.

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4000

45 days

11-18-2008 01:44 EST

(No Feedback Yet)

Dear sir, I have gone through your specification.Most of the features already we have done.Even we are using latest Microsoft technologies and SQL server as back end.For more details contact us via Pm,we would able to provide you demo about our past work. With Regards Sivakumar Netto Logik

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3000

60 days

11-18-2008 02:08 EST

(No Feedback Yet)

We have successfully completed this type of work the past with not even a single dissatisfied client. We can help you in making your web business better. We look forward to work we are looking for a long term relationship with you. Please establish a private message board for detailed discussions and work samples. Thanks

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5000

60 days

11-18-2008 02:12 EST

(No Feedback Yet)

We are very good in developing these applications

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3000

45 days

11-18-2008 02:34 EST

(No Feedback Yet)

Dear Sir, I have developed 3 LIVE Application in ERP, CRM, Store Management System for UK client. I have more than 6+ years and developed more than 60 E-Commerce sites and websites. I'll provide you good quality of work with in time frame with full technical and functional support. Client satisfaction is important for me. I am looking forward long-term relationship. Please check PMB for more details. Regards, Animesh

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3000

30 days

11-18-2008 02:39 EST

(No Feedback Yet)

normal membership 30 days. total:15 bids

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5800

21 days

11-18-2008 04:27 EST

(No Feedback Yet)

21 days means only 21 working days ,it included all theses thin analysis to Implimentatio.

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3000

30 days

11-18-2008 04:35 EST

(No Feedback Yet)

Dear Sir, Kindly see our company's profile ( Touchstone technologies) on GAF. Also pls check PMB for our sample work . With regards, Vikram shah

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4000

40 days

11-18-2008 05:42 EST

(No Feedback Yet)

Dear Sir, please look PM for details. Best Regards, Stanislav Lagutenko, 3KST

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5000

60 days

11-18-2008 06:52 EST

(No Feedback Yet)

To, brief you, we – Rigel Networks (Microsoft Certified Partner) are an IT Services and Software Solution Providing Company having a team of 60 professionals. We are offering services mainly focus on custom application development & maintenance (web & desktop), legacy migration, research and innovation as well various supporting services like remote server management, web design, SEO for multiple industries including Retai,Jewelry, Hospitality, Mortgage, Clinical Research, Accounting, Entertainment & Dating, Construction, Roofing, Engineering & Manufacturing, We have extensive experience on Mircrosoft .NET technologies. We have created several CRM applications. We have analyzed your requirements & created a document that helps you to get an overall idea about our capabilities to execute "CRM (Customer Relationship Management)" task. Please refer "PMB" for document. We can communicate with you daily basis as per your convenience.

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4000

35 days

11-18-2008 06:22 EST

(No Feedback Yet)

Hello, Please view PM. Thank you.

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3000

30 days

11-18-2008 08:11 EST

(No Feedback Yet)

We are expert in web programming and database. We have strong workforce that comprises of expertise on Oracle, Microsoft SQL Sever, Visual Studio .Net, Java, PHP, MySQL and some other popular platforms. please check your PM.

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3000

45 days

11-18-2008 08:41 EST

(No Feedback Yet)

Have Similar experience. Please check PM for details.

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3000

40 days

11-18-2008 09:08 EST

(No Feedback Yet)

Dear Sir, I have developed may projects like this for our clients.I'll provide you good quality of work with in time frame with full technical and functional support. Client satisfaction is important for me. I am looking forward long term relationship. Please check PMB for more details. Regards, Thangaraj

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8000

45 days

11-18-2008 10:40 EST

(No Feedback Yet)

We are Microsoft Empower ISV developers with tools from Infragistics, Developer Express and many more to both speed development and ensure high quality.

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3500

65 days

11-18-2008 10:59 EST

(No Feedback Yet)

Please see PM

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7777

60 days

11-18-2008 13:13 EST

(No Feedback Yet)

Blue Flag pvt ltd (www.blueflag.co.in)have gone through your requirement and are confident of delivering you the required output. We have done a number of web based applications like(www.tradpetal.com,www.ripcpvtltd.com,www.patients-care.com,www.moon-raker.com) and e-commerce websites and have an excellent team of experienced professionals on dot Net platform. We are very much interested for your project and our turnaround time is good.

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4500

35 days

11-18-2008 13:15 EST

(No Feedback Yet)

We will offer you our best services.

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3500

10 days

11-18-2008 16:22 EST

(No Feedback Yet)

We are Developing Application for Telecom, Banking Sectors. For Detail Protofolio and Discussion PM Us

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3000

30 days

11-18-2008 22:43 EST

(No Feedback Yet)

Have an experience of 8 years in software development. Can complete this project efficiently and within time.

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3800

30 days

11-19-2008 00:11 EST

(No Feedback Yet)

We have been making CRM apps since 1999. Please look at my website http://www.engisoft.net. As you an see, CRM is what we do. We can make your application efficient and secure. We make very fast database designs that will let you grow without performance problems. We have many years securing CRM apps. We will apply this experience to making you a very secure CRM. We are friendly set of people in USA Florida. We can give you good tech support. We can do webinars to communicate or train. I can meet with you if need be, but travel would be your expense. You will have our phone, IM, and emails to communicate with us. Enrique

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3000

45 days

11-19-2008 01:23 EST

(No Feedback Yet)

Would like to discuss further? Please contact me. Pricing may be less than 3000$. I would like you to have a chat with our Chief Software Architect.

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10000

70 days

11-28-2008 02:19 EST

(No Feedback Yet)

Sir we don't compromise on less than best. Please contact for more details.

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5000

60 days

11-19-2008 08:06 EST

(No Feedback Yet)

We are team of qualified professional’s having expertise in web based application using PHP/ASP/.NET /J2EE/C/C++ technologies. We have been developed more than 40-50 web application across globe. For more details kindly visit PMB, with regards, Arun Kumar

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3000

60 days

11-19-2008 08:18 EST

(No Feedback Yet)

Renu Tec, works towards achieving customer satisfaction. Our ability to deliver what we promise takes us closer to that milestone. Our project management experience helps us achieve a thorough understanding of the project before designing a suitable solution for our clients.

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4000

60 days

11-19-2008 11:23 EST

(No Feedback Yet)

We will be committed to deliver this with inbuild quality.

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5500

60 days

11-21-2008 01:21 EST

(No Feedback Yet)

Lets start off!

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6500

60 days

11-21-2008 03:24 EST

(No Feedback Yet)

we can able to manage this project. we have done.lot of CRM project for Call Center. Thanks

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4900

90 days

11-21-2008 23:36 EST

(No Feedback Yet)

i am s/w engg.

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3200

30 days

11-22-2008 08:18 EST

(No Feedback Yet)

Hi Pls view the PMB for details. Thanks.

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6000

75 days

11-23-2008 08:11 EST

(No Feedback Yet)

Dear Sir, We have significant experience working with .NET and SQL Server based Web Applications. We have developed similar CRM application for other customers and can bring that experience for your project. Looking forward for your business. Regards, Stuti Datanwala

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9000

75 days

11-24-2008 09:47 EST

(No Feedback Yet)

i am s/w engg.

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3200

35 days

11-24-2008 10:28 EST

(No Feedback Yet)

Hello, I am having over 5 years of experience in system development activities requirement analysis, design, coding, testing, maintenance and implementation of Software System Interactive and creative person with strong software design and tem leading capabilities. My strengths are in Asp.net 2.0/1.1, C#, VB.Net, Sql Server 2000 .Ado.net, HTML , Compact Framework. My portfolio of sites is available for you review at: URL: http://www.aircraftfuel.com, URL: http://www.aircraftfuel.com/pda URL: www.itt.com URL: www.realtors.com If I can provide you with any further information on my background and qualifications, please let me know. I am currently available 40 hours per week and can be reached online Yahoo Messenger or Skype, Monday through Friday from 7PM to 5AM to GMT +5.30. I look forward to hearing from you. Thank you for your consideration. Thank you,

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4250

60 days

11-24-2008 15:54 EST

(No Feedback Yet)

We have developed several award winning enterprise-level content management sites. This will be a smaller version of similar functionality.

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3000

30 days

11-24-2008 16:17 EST

(No Feedback Yet)

DadyComp is a serious company with a great team of engeneers with more than 8 years of expertise in sw developement, and well experienced in: .NET, AJAX, ASP, Flash, J2EE, Java, Javascript, Joomla, JSP, OsCommerce, PHP ,XML, SEO. We have gone through the information that you have provided and understand your requirements very well,we can present you the best and accurate solutions you are searching for. Our company believes in providing high quality solutions in promised deadlines with a constant comunication during the project and we would be glad to provide you strong analitycal and problem solving skills. You'll get guarenteed results and you'll be 100% satisfied Please give us a chance to show you our working quality… Best Regards!

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10000

79 days

11-26-2008 02:55 EST

(No Feedback Yet)

Hi, I am Harsh from Harrier Information Systems. Harrier is a fast growing, ISO 9001:2000 certified and also a Microsoft Certified Partner software Services Company focused on developing solutions for various industry verticals. Please check PMB for more details about us. Thanks, Harsh.

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4500

60 days

11-26-2008 14:00 EST

(No Feedback Yet)

Greeings Sir, please check your PMB for details! Regards, Attila

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4450

40 days

11-27-2008 04:33 EST

(No Feedback Yet)

Hi, Please check the PMB for details. Regards Pushpal Digital Domain (I) Pvt. Ltd.

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5500

30 days

11-27-2008 11:12 EST

(No Feedback Yet)

I represent an established company with over 20 programmers who build high-availability platforms for several high-profile multinationals. Experience in creating CRM's from scratch already exists within our team, check PMB.

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3400

35 days

12-01-2008 23:36 EST

(No Feedback Yet)

hi, we are the team with 4 year experience in .Net(C#,C++,VB),MS SQL. plz check ur PMB.

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7000

60 days

12-03-2008 19:54 EST

(No Feedback Yet)

Software Eng. ready to work for you

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3700

40 days

12-04-2008 07:42 EST

(No Feedback Yet)

Hello We understand time, quality, value for money and client privacy. Thus, we need not explain why we are the best. Regards Drish InfoTech Ltd.

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5000

15 days

12-05-2008 11:07 EST

(No Feedback Yet)

12 years of developing customized Business application system, a system analyst and always has a solution in every problem. Delivery project way- ahead on time.

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3000

50 days

12-08-2008 13:56 EST

(No Feedback Yet)

hello please check ur pmb

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5500

60 days

12-09-2008 03:52 EST

(No Feedback Yet)

Hello we have aleady developed this CRM if you are interested then contact me I am send you demo I am waiting for your reply Thanking you Tushar

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5000

50 days

12-12-2008 13:46 EST

(No Feedback Yet)

I have experience in ASP.NET,VB.NET,C#.NET for more than two years with MS sql server. I will work as a freelance programmer.I had checked the details of your given site and i am interested to do the site in dot net with the help of you.

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3000

60 days

12-12-2008 16:48 EST

(No Feedback Yet)

hello sir we the dinfocom team is very much interested to do your project as it will add momentous flevour to the rackless speed of our development.We the london based tech firm with agglomaration from different aspect memebers including India and UK.We wish to build upon our achievements that we have accomplished in the recent past with the following portfolios www.123ebig.com,www.realtybid.com,www.123lifepartner.com, www.smartclubbing.com(under construction),www.springfest.in,www,hotelsonarbangla.com, www.rrcwb.org,www.paamindia.org,www.dewarsgarage.com.Dinfocom.com has been a critical partner to Dell,British Airways,HP,AOL,BT and so on in achieving their business goals.And now we want to join with you to outset a new good business deals, which we trust and we value.

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3000

90 days

12-13-2008 05:38 EST

(No Feedback Yet)

We design websites – starting from analyzing your requirement to getting your website up and running, and then updating/maintaining it, we take care of all the intermediary steps.

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5500

60 days

12-14-2008 02:46 EST

(No Feedback Yet)

Hi, We are a team of experienced professionals having excellent knowledge base and team work, by which we have been doing well so far. I am very sure that we can fulfill your expectations by our communication skills and talent, please go through PM for more details. Regards, Sayyed

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3800

20 days

12-15-2008 05:10 EST

(No Feedback Yet)

Multicore management tech(P)ltd company having a expertise team in this field.we are very punctual and hard working.we gives up better results.--sadhna

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3000

40 days

12-15-2008 14:45 EST

(No Feedback Yet)

Our company is mainly specialized in webdesign and web development. We are 6 programers, 1 web desiner and 1 QA. We work as team since 2004 and have fullfiled more than 40 projects for different customers, which can say nice things about our work. We have large experience in big web applications using php, asp.net ajax.net ms sql server mysql postgresql. we believe that we are the right answer to your needs

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3000

30 days

12-30-2008 07:01 EST

(No Feedback Yet)

Hi, We can serve you better, to fulfill the mentioned requirement on time, with very good quality. We are a small softwrae firm operating in Chennai, India with 10+ employees. Please give us a chance, so that we can prove you that we are the best. Thanks, Manikandan Somasundaram

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3333

30 days

01-01-2009 07:47 EST

(No Feedback Yet)

This would be done with in this time & cost. Please contact for more details.

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4000

40 days

01-02-2009 04:47 EST

(No Feedback Yet)

have a look on our quality work http://www.demo.gorakhpurcityinfo.com/adminsection/Index.aspx admin/admin http://www.demo.gorakhpurcityinfo.com other work done http://jpsoftindia.com/portfolio.aspx I have 9 Years of IT Experience in MS Technology.

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3000

60 days

01-02-2009 21:53 EST

(No Feedback Yet)

It can be done nicely

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OWM

 

3000

30 days

01-08-2009 14:09 EST

(No Feedback Yet)

Hello. Please read your PM.

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4000

35 days

01-09-2009 01:03 EST

(No Feedback Yet)

We are an IT company,providing solutions to companies. We have experienced people to do the project successfuly.

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4500

40 days

01-10-2009 13:06 EST

(No Feedback Yet)

Hi, Please Check PM. Thank You.

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4000

10 days

01-12-2009 00:16 EST

(No Feedback Yet)

We have recently desigined a software of the kind stated by you. Please check the PMB.

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6000

45 days

01-14-2009 10:32 EST

(No Feedback Yet)

I have recently completed a CRM related project for one of my client. It is webbased and has most of the features you have listed. PM me so i can send u a link.

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