Clone website using Joomla is project number 489205
posted at Freelancer.com. Click here to post your own project.
Status: Cancelled
Selected Providers: -
Budget: $30-250
Created: 08/15/2009 at 4:10 EDT
Bid Count: 9
Average Bid:
$ 279
08/29/2009 at 4:10 EDT
Project Creator:
superior5
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(21 reviews)
08/15/2009 at 4:12 EDT:
My current website is at http://www.mdcosmetic.com
I expect that this site will need to have a different layout in order to implement all of the functionality we are going to have... I am open to your suggestions.
08/15/2009 at 12:47 EDT:
One of the most important functions that I need in the new joomla site
is the ability to have a lead management system. When a new
client/patient signs-up via a contact form on the site, a couple of
things need to occur...
First, the contact form should include a drop-down list of the
procedures we perform. Patient selects a procedure of interest during
the sign-up process. Website automatically sends the new user a series
of templated responses (autoresponder sequence over time as defined by
the admin) specific to the procedure they have chosen. Administrator is
able to stop the autoresponder series or move patient to a different
procedure auto responder series via admin control panel.
Second, admin can define other autoresponder series (e.g. information
about a new procedure with an associated contest) that he can assign
different user groups to.
Third, lead management should enable admin user the ability to see what
stage a new patient is in. An example 'sales funnel' would be:
1. new sign-up is in system
2. patient received e-mail autoresponder
3. patient received custom reply via admin
4. patient has been called (branch point if no phone number)
5. patient is scheduled for an apointment (branch point if not
interested - assigned to a different group)
6. consultation has been performed
7. surgery or no-surgery branch point
8. example if surgery selected:
a. patient has received a quote
b. surgery completed
c. patient user satisfaction survey completed
Different admin levels necessary for lead managment. Super admin can
define a sales funnel. Regular admin can see stage patient is in.
All questions by patients and answers by admin should be handled via
database tools on-line (like a customer managment tool provides) and not
via e-mail.
Some patient questions are 'generic' or answers by admin would be
helpful for all users. So, admin should be able to take a customer
question that is 'private' & post the question & answer to the forum for
public viewing if desired (patient username not realname used).
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