Project Detail

Online Sales Chat - Travel Related  

Online Sales Chat - Travel Related is project number 460335
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Status:

Selected Providers: WriteSmart

Budget: $30-250

Created: 06/30/2009 at 12:21 EDT

Bid Count: 53

Average Bid:
$ 75

07/10/2009 at 12:21 EDT

Project Creator: choochi
Employer Rating: 10/1010/1010/1010/1010/1010/1010/1010/1010/1010/10 (9 reviews)

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Description

I am looking for either a company or a person to provide sales and support services to our online customers. We have a number of websites that sell accommodation in Australia. Those websites have an online chat facility available for customers to ask questions. You will be chatting through a live chat system by text, not voice.

We require an operator to be available between the hours of 4pm and 12am AEST Monday to Friday and 9am and 6pm Saturday AEST. These hours may increase depending on the results. .

This company/person must have experience handling online sales chat preferably in a travel related role.

You will be paid an hourly rate plus a bonus for each sale you assisted with.

Please PMB your minimum hourly rate for this work.

We prefer to deal with someone located in the Philippines.

We are looking for to start someone on a trial within the next week or two.

Messages Posted:9 View project clarification board Post message on project clarification board

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30

1 day

06-30-2009 15:29 EDT

Please see PM for bid details.

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30

0 days

06-30-2009 12:48 EDT

Hi We can do this, Please check your PM.

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100

15 days

06-30-2009 13:53 EDT

Please check your PM

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30

1 day

06-30-2009 14:52 EDT

Hi, please see PMB for details.

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30

1 day

06-30-2009 12:33 EDT

Please check PM

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30

0 days

07-04-2009 06:03 EDT

HI..check your PM...

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30

3 days

06-30-2009 16:34 EDT

we are an offshore call center located in the Philippines. please see PMB for more details.

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80

1 day

07-07-2009 03:10 EDT

(No Feedback Yet)

Hi, This is Marko from VENTACALL. We operate a medium-sized call center in the Philippines and we have experienced telemarketers available on short notice. Our center is also offer this kind of service. We're not only focusing on telemarketing but also working to online sales chat. Hope to hear from you.

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250

30 days

06-30-2009 13:27 EDT

(No Feedback Yet)

i have experience with live chat support and the company is a VoIP company so we help the customers for their technical issues and about the travel part again yes i have worked with some travel agency that we had to sell their travel packages ... i have 7 years of experience in this field ...

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30

3 days

06-30-2009 13:31 EDT

(No Feedback Yet)

I've been doing the same thing for quite sometimes so you can contact me if you needed more details thanks

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35

5 days

06-30-2009 13:36 EDT

(No Feedback Yet)

I am based in India but can work in any hours you need.

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30

6 days

06-30-2009 13:52 EDT

(No Feedback Yet)

Sir, I'm ready to help you.

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30

5 days

06-30-2009 13:54 EDT

(No Feedback Yet)

Hi, we are interested for this tasks. We are a team based here in Davao City, Philippines. Please see PMB for more details of our bid. Thank you so much for the opportunity presented here. Andy Quinanola

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30

23 days

06-30-2009 14:55 EDT

(No Feedback Yet)

Hi Our horly rate is 6/hour and we are currently doing 4 Inbound Customer Support Campaigns we can provide references and let you have a conference call with the reps we will be dedicating to this campaign so you have a clear idea of the kind of quality.

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30

30 days

06-30-2009 15:13 EDT

(No Feedback Yet)

Hello, Please check your PMB for details and qualifications. thanks!

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200

14 days

06-30-2009 16:42 EDT

(No Feedback Yet)

I am a virtual customer care professional,I am equal to the task.I am ready to start now.

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30

1 day

06-30-2009 20:18 EDT

(No Feedback Yet)

hi I am sahil actully i am so intrtesed in your project because i m in same field for 1 years. i want to start it immediately ..... looking forward to you for further detais.

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100

30 days

06-30-2009 21:22 EDT

(No Feedback Yet)

Hi! I am Ann and willing to take this job. I have worked as an email specialist back in the Philippines. I am a Filipino and rest assured that I will be able to do this job as this is my specialty. Thanks and I am looking forward to work with you. I can work for 20-25 dollars an hour for you. By the way, I worked for eBay UK for 2 years and 9 months.

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100

30 days

07-01-2009 05:06 EDT

(No Feedback Yet)

I am really interested in this campaign we are running a travel company for past 26 years and we know how to do this. This is an IATA registered company.Plus we are also running 180 seats call center. My call center profile is written below. Continental Systems is a mid-sized inbound/outbound service provider. We handle a wide range of activity from small to medium size programs 24 hours a day, 7 days a week, 365 days a year (24/7/365). With the Industry's most advanced call routing system and complete support services. Continental Systems makes sure that when your customers call, they receive prompt and professional service. When your prospects call, we can answer their questions, take their orders, locate the nearest dealer, and provide the dependable service you expect. We have recently enhanced our terminal strength from 140 agents to 180(24/7). We have hired experienced CSRs/TSRs with experience level of 1 - 2 years in marketing products. Almost all of them have worked very successfully with E-FOREX and (WTG)WORLD TELECOM GROUP products and a lot more, are fully trained and have complete knowledge of its quality standards. Each CSR/TSR has an average sales record of 80 per month peaking between 110 to 150. Advanced Technology = Better Service and Savings for Our Customers * Our own multiple E1 lines, on-premises fiber optic termination with on premises ONTs and a standby VSAT backup to maintain 24/7/365 uptime. * DNIS (Dialed Number Identification Service) allows us to track your response rate by the advertising medium used. * ANI (Automatic Number Identification) allows us to support numerous Toll-free numbers and intelligently skill-base route calls to the correct Team of agents. * CTI (Computer Telephony Integration) allows us to access your database and load customer information to the agent's screen instantly. * Predictive Dialer * Skills-based routing Proprietary agent screens for maximum efficiencies INBOUND TELEMARKETING SERVICES * Sales * Customer Service * Lead Capture & Distribution * Order Capture & Up-sell/Cross-sell * Dealer Locator * Chating with customers * Inquiry Handling * Direct Response * Overflow from your in-house OUTBOUND TELEMARKETING SERVICES * Appointment Setting * Telemarketing * Lead Generation / Lead Qualification * Phone Sales * Recruiting * Surveys * Voice Mail Broadcasting * Up-selling / Cross-selling * Market Research * Custom Outbound Telemarketing Programs

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30

0 days

07-01-2009 08:20 EDT

(No Feedback Yet)

Hello, I would like to work on this project. Pls check pmb. Thanx.

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30

28 days

07-01-2009 20:19 EDT

(No Feedback Yet)

I worked with a popular online travel website in the US for 4 yrs supporting voice and email support. We book hotels, flights, car rentals and vacation packages. I am just new here so I am willing to accept the job with the minimum rate. Thanks.

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200

7 days

07-02-2009 02:06 EDT

(No Feedback Yet)

Respected Sir, I am having huge amount of experience in customer relationship management, I can be an asset to your company. please check PMB.

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30

1 day

07-02-2009 04:16 EDT

(No Feedback Yet)

Please check PMB for more details.

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30

1 day

07-03-2009 07:14 EDT

(No Feedback Yet)

..................................

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50

30 days

07-02-2009 10:56 EDT

(No Feedback Yet)

HI, We have a team of representatives who can help you out in your project. Our price is negotiable. plz see PM for more details. thnx n regards saraj

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200

14 days

07-02-2009 11:44 EDT

(No Feedback Yet)

Hi, I am working in service industry. Aware of all the visa requirements, travel expenses and accommodation.Experience of more than 4 years in airline industry. Aware of the traveler's need. Thanks.

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250

20 days

07-02-2009 11:46 EDT

(No Feedback Yet)

Hi, My name is Jude Lehorne. I would like to bid on this project as I possess the necessary requirements for this type of work. I have worked for an International call cenetr and have five years of on job experience with B2B and B2C campaigns,live chat and email handling campaigns. I currently also work from my own home office and have my own laptop and internet connection configured. I will also be able to work the timings that you would require me to and days as well even though am based out of india at an hourly rate of $5 an hour. Please do let me know if I would qualify for the same through PM and I could forward you my resume. Thanking You, Jude Lethorne

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30

1 day

07-02-2009 15:44 EDT

(No Feedback Yet)

I am bidding for only $30 per hour. I will not be working full for this job but I am available for those time slots you've mentioned. I am only capable of spending 2-4 hours a day to do the job. I am from Philippines and I am working as a customer service representative in one of the call centers here.

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100

5 days

07-02-2009 17:12 EDT

(No Feedback Yet)

See PM for details. Thanks

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30

1 day

07-02-2009 18:03 EDT

(No Feedback Yet)

Hi,if quality delivery and timely response to your divers customers, accompanied with exponential growth in your business is what you seek,then please cheek pm.

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30

1 day

07-03-2009 02:25 EDT

(No Feedback Yet)

Hi my Name is Konstantinos Iordanou and i think i am one of the best in customer care.I have been working on sales for almost 15 years in various retailers (fnac,mediamarkt) with various roles from salesperson to product manager,My focus is always on keeping the customer completely satisfied and without any doubts about the product he chose.My current job is a telesales agent for a big telecommunications company in Greece, which gives me the time to focus in finding a job through the internet.Seeing your job offer made me instantly curious in finding out how these types of business work as well as giving me a new way to manage customer care and earn money form the comfort of my home. I hope we can begin working together and am quite sure you will be completely satisfied by my services. Yours Sincerely Konstantinos Iordanou

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30

1 day

07-03-2009 03:46 EDT

(No Feedback Yet)

Dear Sir, I am an experienced email and chat service provider who has customer service excellence award from the govt of US.I have also worked with Holden in Melbourne for chat services.I have myself been a part of the Sprint PCS Chat / Email team which was being done by 450 people in India.I believe i can help your project big time as i have a lot of experience in these kind of projects.My typing speed is 80 words average and i have good english too.you can read my blogs as well.here is the URL http://healthfitnesshowto.com/real-life-experience-with-diet-plans/

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100

1 day

07-03-2009 06:16 EDT

(No Feedback Yet)

pls check pmb

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50

30 days

07-03-2009 07:07 EDT

(No Feedback Yet)

I am from the Philippines, I am online 18hrs a day and willing to do the task you are looking for. Pls check PM

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30

0 days

07-03-2009 10:35 EDT

(No Feedback Yet)

Please check my PM

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30

1 day

07-03-2009 11:43 EDT

(No Feedback Yet)

Hi, I am from India and I have an experience for working for AOL UK Live Chat as well as Email support . We use give Technical plus general support to our customers and then we also use to pitch them for Sales of AOL products. I am currently working for my company and majorly doing online chat and email sales and support work.I am confident in doing this work in a very positive and correct manner. Awaiting to get this opportunity.

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40

30 days

07-03-2009 12:52 EDT

(No Feedback Yet)

To the Hiring Manager, Greetings from Philippines! I can provide you a very affordable rate for Chat support. Please read my PM. Thank you.

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30

1 day

07-03-2009 17:48 EDT

(No Feedback Yet)

i've been in the service oriented work with customer relations that can deliver profitable results in 20 yrs. i want to get in this field to maximize my potentials in virtual marketing.

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30

0 days

07-04-2009 00:09 EDT

(No Feedback Yet)

we can take up this job @$8/per hour , but it can be reduced depending upon the quality of manpower required

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125

5 days

07-05-2009 03:41 EDT

(No Feedback Yet)

I am interested in working for you as an online sales chat customer service. I am located in the philippines and I come from a customer support background being a CSR and later on as supervisor for a travel account doing online sales to north american customers. I can send you copy of my CV for your consideration.

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100

1 day

07-05-2009 06:26 EDT

(No Feedback Yet)

Lets do it!! am sure you will be completely satisfied with my work!!

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30

1 day

07-05-2009 13:17 EDT

(No Feedback Yet)

If quality & timely delivery is important to you, I am the right guy for the job. Let's get it started!

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30

1 day

07-06-2009 04:47 EDT

(No Feedback Yet)

I think it would be very efficient for an operator to at least deliver a completed project or sale in a day, this would at the least.I am from the Philippines and I have been dealing with sales and customer relations for the past years. Seeing that you want to be more efficient I think we can start the budget at the minimum rate to make cost efficient for you at the same time I think it will duly compensate the cost of the operator. I have been with customer sales before and I can assure you that I can give at least 3 sales for a day since this is the minimum amount sales a company would require for a sales agent. When it comes to manpower, I know a fairly good number of people who would be interested in this project and I assure you that these people are business and sales driven. I also like dealing with Australians, since I have been given the chance to work for an Aussie account the previous years. This would be a very good advantage since I have been oriented with their culture and their ways, having someone who is educated on these terms will definitely make customers comfortable with the business deals. I do hope you consider my bid and feel free to contact me regarding other details that you require. Thank you very much.

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250

2 days

07-06-2009 07:09 EDT

(No Feedback Yet)

Hi, We are a American based IT/ITES company with offshore center in India. We have done many projects like this. I would like to discuss further on this. Please send me an email and I can send you our corporate brochure. Please view PM

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30

30 days

07-06-2009 11:33 EDT

(No Feedback Yet)

Hi, I am intrested in this project. Hourly rates for this project - 3USD

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100

1 day

07-06-2009 21:01 EDT

(No Feedback Yet)

i would love to do the job, pm me.

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40

1 day

07-07-2009 14:31 EDT

(No Feedback Yet)

I really don't have much experience with travel related account before but currently I am working for an Australian account(one of the biggest, if not the biggest Telco) so I am very well exposed to the different territories in Australia as well as to their culture. Pls check pm

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150

1 day

07-07-2009 16:33 EDT

(No Feedback Yet)

Almost 3years of experience as a subject matter expert on a travel account. This includes taking regular and escalated calls, online booking and emails regarding flights, car rentals, hotels and vacation packages. IATA trained.

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55

1 day

07-07-2009 20:33 EDT

(No Feedback Yet)

Hi There, I am India, I am an MBA and also holds few Diplomas in Computer Applications, Graphic Design and Fashion Designing. I have worked in the customer support department for the past 4 years, as chat and email support.So I Think i would be the right person for this Job.So kindly select me, an ill make sure to work up to the mark. Thanks & Regards, Alfred

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30

3 days

07-08-2009 07:50 EDT

(No Feedback Yet)

Hi I have been working with an american bank for technical support throught chat process. I also work for UK based a Gas Company. As I have been already dealing wiht chat process, I have process knowledge. Regarding travelling, its my soul wish to work for travel agency and assist by chat process. I could not provide you all the details here and also no way to show you testimonials as it is secrecy and confidential with client. Pay me least in the industry and I am ready to work with you as I have interest in this project.

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250

2 days

07-08-2009 14:39 EDT

(No Feedback Yet)

Hi there i have 8 months as customer support represantative in the ericsson it service desk.I can support both over email phone and live chat without any problems.Working during 4pm and 12am AEST Monday to Friday is best for me.

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30

0 days

07-09-2009 08:11 EDT

(No Feedback Yet)

I am an Information Technology graduate presently, I am an online academic writer and a researcher for high school, College, masteral and on Ph.D. levels on subjects of Law, Economics, Sociology, History, Literature, Health and Sciences, Psychology, Business and Management, Sociology and some topics on Accounting and Arts. Making a powerpoint presentation is one of my field of expertise as well. I also took up crash courses such as Hotel and Restaurant Services and Caregiving and First aid training to further expand my knowledge in these fields. I have work experiences as a Customer Service Officer in a Business Process Outsourcing Company (BPO) and before I became a full time freelance writer I worked as a Senior IT officer in a retail company. Looking for your kind positive reply to have this project. Looking forward for your positive reply to have this project.

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200

6 days

07-09-2009 14:36 EDT

(No Feedback Yet)

located in bundall on the gold coast, Australia, we would like to offer you our services for the most suitable price to your budget. we will be looking forward to further long term work. i and 3 others will be available 48+ hours a week to assist, I am the managing director of sure jobs recruitment & work Mon-Fri in the Corporate Centre One in the day. I will have not only myself but also my own staff available. please pmb to arrange further

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