Project Detail

Description

* Additional filters:
| if conversation has only one mail (and unique in database and no more than 1 mail for other conversation with same mail)
| by customer email address
| by customer email domain
| by booking address (see multi-domain feature below)

* New reminders for you/your staff:
| if agency doesn't respond to initial request within x days

* Wrong code replacement:
| replace redirect codes with the correct one for customer/agency also
| outside of the subject line
| possibility to view and change the redirects in the admin section in
| order to repair broken redirects

* New customer communication:
| send confirmation mail when booking form is submitted (try to track
| if customer opens it)
| send reminder notice when customer doesn't respond to first
| agency reply within x days
| send info to agency if mail was verify

* Mail template engine in admin backend:
| edit mail texts for automated mails in admin backend

* Analysis tool in admin backend:
| visual status display in conversations view (to see if customer
| doesn't respond / doesn't open tracking mail)

* Export function:
| CSV output of lists for use with Excel

* multi-domain function:
| allow to run multiple booking addresses/domains on one database
| allow filter by booking address for investigating customer delivery
| differences (see filters above)

* performance optimization:
| analyze what makes the conversations list run slowly, and optimize it

* improved robustness:
| when database server goes down, hold messages until it comes back
| up so there is no issue with missing redirects

* DKIM integration:
| sign mails using DKIM for avoiding spam flagging (only recommended
| after setting up your DNS for this!)

* conversation data from new forms in admin section
| dump unrecognized data fields with their internal name in admin section