Project Detail

Description

Hi,
I need somebody to help get us out of this jam we are in with Amazon.com.
I would like three professional points made with a introduction, body and conclusion.
I can provide more information to interested parties upon request.
I can show you examples of what I have written to them before when this happened earlier just pm for it.

Hello from Amazon.com.

We are writing to let you know that your listings have been suspended and are currently unavailable for sale. The feedback, claims, and/or refunds submitted to your seller account profile indicate that a number of buyers have been dissatisfied with the service you have provided.

Your seller account will remain accessible to you. Please take steps to resolve your pending sales. We encourage you to review your processes in order to identify any operational deficiencies which may have contributed to increased negative feedback, guarantee claims or returns submitted by your transaction partners.

In order to have your seller account reinstated, we request that you submit a detailed plan for improving your selling performance. It is important that you identify and address the root causes of your performance issues, including but not limited to your inventory management methods, fulfillment practices and customer service, in order to avoid such instances in the future. Appeal requests are usually responded to within 24 hours.

Your Customer Experience Metrics and goals are published daily for your review here:

https://sellercentral.amazon.com/gp/customer-experience/summary.html

Reviewing your seller metrics may help you understand where your selling performance has fallen short of our standards. You can also review the performance related notifications we have sent you in the past at the link provided above.

We look forward to hearing from you.


Regards,

Seller Performance Team
Amazon.com
http://www.amazon.com