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Oscommerce "Shopping cart is empty" session problem   Refundable $5 fee paid

Oscommerce "Shopping cart is empty" session problem is project number 541036
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Status: Frozen
(Bid period finished)

Selected Providers: -

Budget: $30-250

Created: 11/01/2009 at 15:33 EST

Bid Count: 11

Average Bid:
$ 70

11/06/2009 at 15:33 EST

Project Creator: NeilColeclough
Employer Rating: 10/1010/1010/1010/1010/1010/1010/1010/1010/1010/10 (3 reviews)

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Description

Please take a look at the following:-

http://forums.oscommerce.com/index.php?showtopic=219559

I am experienceing the EXACT same problem, where new customers suddenly find themselves presented with an empty cart on checkout. I believe this to be a session related problem. I need someone who has experience of this exact problem, as all configuration setting have been double checked and are correct. The steps shown in the thread shown above have all been carried out, yet the problem persists.


Additional information submitted:

11/01/2009 at 18:37 EST:
The site is at www.ToolTrolley.co.uk

11/02/2009 at 6:05 EST:
The problem only seems to happen occasionally. In the last week I had 2 customers phone their orders through because of this problem. I also had a number of test orders sent through the site over the weekend, only one of these threw up the problem. It seems to be completely random. My worry is that for every 2 customers who do phone their order through, 50 probably don't and simply go elsewhere. In view of the fact that it is a random problem, I would need a pm to confirm exactly what the problem was to enable me to close the project and make payment.


Messages Posted:1 View project clarification board Post message on project clarification board

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100

1 day

11-01-2009 15:56 EST

Hello, please check my PM

help

 

90

1 day

11-01-2009 16:29 EST

i can fix that for you.

help

 

120

5 days

11-02-2009 17:19 EST

check pm, please

help

 

30

1 day

11-01-2009 20:30 EST

hi, we can help you. Best Regards,

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90

0 days

11-01-2009 16:09 EST

I can offer my high quality programming services to you. Please contact if interested. I am oscommerce expert.

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50

0 days

11-01-2009 19:06 EST

quick fix. i have much experience in this.

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80

1 day

11-01-2009 18:19 EST

Hi! see our oscommerce expertise. Show me your website url ... Regards

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30

0 days

11-01-2009 21:56 EST

Ready to start.

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50

1 day

11-03-2009 06:19 EST

Until and unless we don't analyze your code and site setting we cannot figure out the problem; we will need the site access of your website. We can resolve this issue easily. Please view PMB where we posted some similar work examples which we completed recently. Thanks, Kaizen Designs.

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30

1 day

11-01-2009 20:02 EST

Pleasee see my pm. As I need additional information about your oscommerce site in order to give you a breifing. I was able to solve this for someone else but their scenario might be different. Thanks, Shawn

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100

2 days

11-04-2009 12:36 EST

INTERESTED

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