Project Detail

Description

The programming will contain the following elements:
- products & services
o stand-alone software products
o integrated turn-key workflow solutions
o case studies related to various products & solutions with testimonials
o consulting services to re-engineer existing business processes
o product summaries for each product and service that can be viewed onscreen, emailed, or printed as a single-page PDF document
- online commerce for consumers & B2B
o add-on software sales to complement existing software installations
o hardware sales related software installs
o support sales for training videos and web seminars
- newsletter
o a quarterly publication that highlights developments in the credit union & banking industries
o a template needs to be designed that is an easily-navigated web magazine in embedded html-email format or as a downloadable PDF document
- press area with
o press releases
o editorial content from industry publications
- online support area for existing clients with:
o support message board
• customers can create support tickets classified by level of importance to communicate with support technicians by private message board
• parties can attach files
• ability for multiple parties to communicate and see history of support ticket
• saves closed support tickets for constant viewing for recurring issues
o integrated support chat with instant messenger
• clients should be able to start a private instant message chat with support staff during support hours
• chat contents are saved as support tickets for future reference
o knowledge database
• This should be easily browsed with all kinds of support documentation for various products containing manuals
• Must be easily built with FAQ and new and ongoing issues related to products as they arise
o training tutorials
• training videos with different chapters viewed on any computer with a comprehensive test at the end to determine level of expertise of viewer
o moderated discussion forum
• customers can login to post a question viewable by other users and responses
• moderated by Bluepoint administrator
- contact us
o a contact form with option to direct inquiries to various departments thru the website
- about us
o mission statement
o management profiles
o tradeshow schedule
o success stories
- lead generation
o newsletter sign up
o reseller interest form
o free initial consultation on deriving the benefits of going paperless
- blog that is a RSS feed to highlight current news stories, installations, press releases, announcements, industry data, 3rd party information relevant to the financial and banking industries

Please send us your proposal
Only the bidders who send us the a formal proposal in all the details would be considered.
best of Luck