Project Detail

Thank you for considering my bid. Please see PM for details

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Greetings from ZippTech, Please refer your PM

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hi please check my PM thanks and regards

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Hello sir Please check PM

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I am a US based company and I fit all of your criteria. Personally, I am a fast learner and love to talk on the phone. I promise efficient service and would appreciate positive feedback for every project completed. Though I am not exactly new to GAF- I have 15 years experience in Office Management. I look forward to doing business with you.

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COLOMBIAN OVERSEAS SOLUTION A.C.P COMPANY PROFILE Our services: • Inbound and Outbound Customer Service(Bilingual) • Sales Marketing (Bilingual) • Data Entry (Spanish, English, French) • CRM System : Recordings, Daily Avg. Reports, Live QA supervision) • Highly Trained Supervisors • Trainers • Technical Support • Chat service, including SMS Chat, and email support. Why are we so Different? Our voice quality is unparalleled because of our server IP based network – Your customers will think they are calling to their next door neighbor! We have built a culture and technology that encourages and supports frequent interaction with your team of agents. We invest heavily in Process Training and Quality Excellence. Ask us how often we’ll evaluate our agents and provide you with their results? We Hire the Best and the Brightest: 1. Agents who are intelligent 2. Agents that are easy to understand 3. Agents with great listening skills This along with extensive training means that your customers experience excellent service always. We believe in rigorous quality procedures, some include: 1.Recording agent calls; daily monitoring and feedback to agents and to team leads by our quality manager. 2.Evaluation of 2+ calls per agent per day 3.Verification of leads contacted in outbound processes. 4.Identifying and continuously evaluating procedures and processes to improve them. Want more information? Call us at: 954-773-9783 or email us at colombian_overseasolutions_acp at yahoocom or colombiancallcentersolutionsacp at yahoo com Frequently Asked Questions: Do the agents have thick accents? • All agents undergo and voice and accent review and training before getting on the phone. We make every effort to neutralize their accents and help them control their rate of speech. Your customer and prospects should not have any trouble understanding our agents. How long does it take to get started? •It depends upon the nature and complexity of your work. And how well organized you are. It can range from as little as 2 to 5 business days to as many as 45 days when extensive training is required to implement and master more complex processes. Do we do Outbound Telemarketing? •Yes we do, call us at 954-773-9783 How would I route my company’s calls to you? Would I need to pay for calls to Colombia? •You can forward your calls to our US number, which can be either toll-free or a normal US (DID) direct inbound dialing number. How will I train the agents? •You will need to train a single point of contact who will be the process manager. Usually you can train the process manager over the phone, using tools such as WebEx as needed. You are welcome to send a trainer to Colombia. Are the calls Voice over IP? •Yes the calls are Voice Over IP. We are a true end to end an IP based center. Calls can be queued and pre and post routed What’s the minimum number of call center representatives that I need to start with? •We prefer teams of 5 or more. Eight agents, a Team Leader, and a QA Manager are ideal. Depending on your company’s growth plans, we can ramp up as needed.

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Hi i m a expert in IT field specially in Software & Web Development AND Consultant IT. I m A Member of British Council and have a indepth knowledg in all IT sections. I can work on us times.

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Hi, I believe I can full fill your needs. Regards

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I have about 9 years of experience in tech call center (international) with Us and UK customers. I'm eager to take up my first job via web.

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im ready to take on the challenge

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Pl check PM

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I can start immediately.

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I was a call center agent handling phone issues and ePOTS(Qwest). I screen concern if our company need to send a technician to fix the phone.

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Hi, Kindly check my PM and attached document for further details. I can start as soon as possible. Thanks

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I am fast and accurte,Did data entry and data processing for a state certified lab for many years. I am also a LC INS agent

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Pl check PM

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Hope everything is good at your end. I dont need any training. I know each and every thing about this project the all i need is a chance. I am master in this field as I have got the experience of 5 years of doing all kind of projects e.g ( Inbound Outbound calling, Customer support, Internet Research,Data Entry, Customer Support Services, Virtual Assistance, Book Keeping, Live Chat & Email Support, Telemarketing, Administrative support, Email support, Live chat, Data entry, Internet research, Lead generation etc. ) I am hard working, efficient and highly motivated towards work as its resembles my personality. I take work as my first priorty so as the staff members. we give a 3 days free trail. Looking forward to hear from you. Regards, Talha

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Please check my PM

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Hi,may i request for you to consider my bid.I experienced working as a costumer/technical support with an international call card account.I assure you that you will get a lot of satisfied subscriber upon hiring me.I am also very much willing to stay working with you incase you want my service longer than 2 months. My gratitude upon your consideration and looking forward to serve you

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I am a India based company and I fit all of your criteria. Personally, I am a fast learner and love to talk on the phone. I promise efficient service and would appreciate positive feedback for every project completed. I look forward to doing business with you.

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Hi, please check private message for the details of my bid.Thank you

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I have excellent command over English and I can perform really well if given a chance. I lived in Canada for the past 3 years and I have been exposed to various phone handling techniques.Hoping to get a chance.

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Hello, I would love the opportunity to work with you. My experience with Customer Service and Administrative Assistant duties consists of over 15 years. I have worked in Human Resources in the past which I have over 6 1/2 years experience. Plus, I have been working virtually for over 3 years. My customer support skills are very strong. I have attended many workshops and trainings over the years. Right now I have 2 Part Time clients. One of them I answer all his incoming Customer Support Tickets that come in through email from his website. I check them several times a day everyday. Then I respond to their questions based on the information given. I have been working with this UK based client for over 2 years. My other client, I answer his incoming phone calls and emails. He has his customer service number forward to my office and my cell phones 8-5 EST, M-F. This way his customers get a live person. I also answer or forward the emails that come in to the email he has provided me. His customers get a quick response. My people skills are excellent and I have great phone demeanor. The emails that I handle are dealt with on a very professional basis. Look forwarded to hearing from you. Thank you, Lynn Always Creating

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