Project Detail

Need Customer Support Person to Answer Emails  

Need Customer Support Person to Answer Emails is project number 300412
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Status:

Selected Providers: Rsunset327

Budget: $30-250

Created: 08/14/2008 at 4:29 EDT

Bid Count: 79

Average Bid:
$ 116

10/13/2008 at 4:29 EDT

Project Creator: solusdesign
Employer Rating: 10/1010/1010/1010/1010/1010/1010/1010/1010/1010/10 (23 reviews)

Bid On This Project
 

Description

Hi there,

I'm looking to hire someone who speaks fluent English to answer support requests, deliver download information and in general make sure that my clients needs are addressed.

All interactions will take place within the context of an online, web-based support ticket system.

You'll likely be answering about 20 emails a day at this point, but the volume will grow over time.

This will be a part-time project that may lead to full-time.

Please PM me with information about your previous related experience.

Thanks!

-Chris

Messages Posted:6 View project clarification board Post message on project clarification board

Bid On This Project
 

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30

2 days

08-14-2008 08:55 EDT

Please see PM for samples and bid details.

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30

1 day

08-14-2008 06:26 EDT

Please check the PMB for the details.

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250

15 days

08-14-2008 10:14 EDT

Certified System Administrator ready to work. I can start right away. Kindly check my PM. Regards. Nick.

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50

2 days

08-14-2008 04:37 EDT

Check PM...

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250

15 days

08-14-2008 07:25 EDT

Hi Chris, I would love to work with you! Please check PMB. Thanks!

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30

30 days

08-14-2008 04:52 EDT

Please check pm. Thanks.

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40

1 day

08-14-2008 04:57 EDT

Hi We are readu to start this wor see PM for more details thanks

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250

30 days

08-14-2008 05:39 EDT

Check PM for details..

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60

0 days

08-14-2008 07:21 EDT

Please check your private messages. Thanks, D.Kolev

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30

5 days

08-14-2008 13:44 EDT

Pls check PM

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200

1 day

08-14-2008 05:58 EDT

Hi:Please see pmb.

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250

15 days

08-14-2008 08:12 EDT

Hi: I can do this. I have over 7 years of experience in user support web based. Please see my CV. Fluently bilingual.

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100

30 days

08-14-2008 09:25 EDT

Hi - Thanks for the project ! Please check your PMB for details.

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250

30 days

08-14-2008 04:54 EDT

Please see the pm ###########Diamond Group###########

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30

0 days

08-14-2008 09:55 EDT

Please see PMB Regards Nooranwer

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66

22 days

08-14-2008 04:42 EDT

please check the pm

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250

1 day

08-14-2008 05:15 EDT

Hi, Chris. I have extensive experience in Customer Support and Email Response Handling. Please check PM and consider this bid. Thank you.

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30

1 day

08-14-2008 04:43 EDT

Hello, Please check PM

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35

1 day

08-14-2008 07:41 EDT

Willing to work and look forward to discussion in PMB. Thank you.

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75

7 days

08-14-2008 14:22 EDT

Hi I DID THE SAME WITH A UK INVESTMENT WEBSITE. READY TO WORK WITH YOU. LETS START AND WE WIIL APPRECIATE.

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30

1 day

08-14-2008 05:56 EDT

Hello Please check PMB thanks!

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30

1 day

08-14-2008 07:31 EDT

My extensive background in account management in person, via the web and email are just what you are looking for in this position. Please check your pmb for more information.

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30

2 days

08-14-2008 09:00 EDT

We are interested. Pls. check your pmb. Thanks!

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100

2 days

08-14-2008 08:06 EDT

Hi Chris, Ready to start asap. please see pm for details.. Thanks..

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100

10 days

08-14-2008 04:36 EDT

Sir - please see pm

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200

1 day

08-14-2008 05:06 EDT

hello, how are you? we are ready to start your work. Regards Prodigy IT Solutions. Dhaka, Bangladesh.

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30

1 day

08-14-2008 06:58 EDT

Hello, Please check your PM for bid details.

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50

7 days

08-14-2008 07:05 EDT

Hi, I am interested in the project. Please see pmb. Regards, Jay.

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60

1 day

08-14-2008 09:03 EDT

This is a bid for 20 emails in one day. See PM

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40

5 days

08-14-2008 14:35 EDT

Hello. Typing By Towanda would be able to assist you with this project in a professional and timely manner. Please refer to PM.

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30

365 days

08-14-2008 11:00 EDT

Hello Chris, Please view your PMB for my bid details.

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30

0 days

08-14-2008 14:41 EDT

Hello. Please see PM.

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30

1 day

08-14-2008 11:34 EDT

I would absolutely love this project. I work at home all day anyway so it would be simple to add this as a secondary project! See PM for more details.

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30

1 day

08-14-2008 04:32 EDT

hello sir.please check pm

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200

30 days

08-14-2008 06:22 EDT

This is a monthly bid for 30-31 days of customer service work...........please see pm

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30

3 days

08-14-2008 07:08 EDT

I am experienced in customer support and will do your job.

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250

24 days

08-14-2008 07:58 EDT

Hi Chris! Please check PM for details of my bid.Thanks

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30

30 days

08-14-2008 08:59 EDT

Hi, I have the extensive online VA experience necessary to be an efficient and effective asset to you. I am a native English speaker/writer. I am a self-starter and a perfectionist with EXCEPTIONAL attention to detail. I am a good time manager, who is dependable and trustworthy. I am currently doing P/T Virtual Assistant work which involves customer service via chat/phone/e-mailing, and database updates. With 6 + years customer service experience, I have exceptional telephone and interpersonal skills. I have access to a fax machine, e-mail (Yahoo messenger, AIM, MSN, Gmail, Skype), and a phone at all times, so ongoing communication and faxing of completed work can be immediate if needed. I am available 6-7 days/week, and can start immediately. I love doing this kind of work. I look forward to meeting your needs. See PM.

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120

30 days

08-14-2008 13:52 EDT

Hello, Please see your PM. Thanks. VIJILAKSHMI

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105

22 days

08-14-2008 07:31 EDT

Hi there, The bid is for a month of business days. I work with an MNC and on Support Central, troubleshooting cases. I understand the concerns and addresses completely.

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250

30 days

08-14-2008 05:07 EDT

(No Feedback Yet)

hi, hoping i could get more train thank you

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250

25 days

08-14-2008 05:29 EDT

(No Feedback Yet)

Dear Sir/Madame, I am bidding for 80 hours total in a month. I know I can address your clients on time because I am online 15 hours a day. I always check my emails every hour. For further info, please contact me as soon as possible. Thank you. Candice

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30

1 day

08-14-2008 05:30 EDT

(No Feedback Yet)

Dear Sir, Please check PM

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100

10 days

08-14-2008 05:34 EDT

(No Feedback Yet)

Check PM xxx

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99

30 days

08-14-2008 05:42 EDT

(No Feedback Yet)

Hi Chris, I would be really honoured to be working on your project. Please check my PM for details

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80

1 day

08-14-2008 05:40 EDT

(No Feedback Yet)

hey. i'd be perfect for this kind of job. i type fast, and love to help and talk to people.

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200

2 days

08-14-2008 05:42 EDT

(No Feedback Yet)

We normally would have charged you the normal rate, which is $20 per hour. But we shall liase with our team members so that our daily rate shall be limited to $100 per day. Kindly get the best from the best by contracting our service.

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128

5 days

08-14-2008 05:48 EDT

(No Feedback Yet)

To whom it may concern: Hi, from the Philippines, but I have a year of experience in Data Entry such as social bookmarking, reviewing ads and website, online research, submitting website to directories, forum posting, and blog commenting, posting ads on Craigslist, and converting PDF to doc. I can type 45-50 wpm, I can speak English fluently. I am an Accounting graduate and I work as a bookkeeper for 4 years. I am looking forward to be one of your online workers.

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30

2 days

08-14-2008 07:37 EDT

(No Feedback Yet)

good day! i am interested in this work. please let me know the details of this work. i have an experience with marketing products. thank you very much.

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250

30 days

08-14-2008 06:18 EDT

(No Feedback Yet)

I have agent whohasa a exprience of email/chat support for Sony of 36 Months. I was working for company where Sony was a client. Please concider my bid. Thanking you

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200

1 day

08-14-2008 06:26 EDT

(No Feedback Yet)

The specific bid depends entirely upon the number of hours needed a week to keep ahead of the requests. I have an extensive history in email/remote customer support with DEC/CompaqHP in Tru64 Unix. Resume available upon request.

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100

5 days

08-14-2008 07:04 EDT

(No Feedback Yet)

Hi! Please check pm. Thanks.

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120

25 days

08-14-2008 07:09 EDT

(No Feedback Yet)

SIR IAM A STUDENT WITH EXCELLENT ENGLISH KNOWLEDGE AND GOOD COMMUNICATION SKILLS I WOULD LIKE TO PART IN UR PROJECT THANKING YOU

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30

7 days

08-14-2008 07:35 EDT

(No Feedback Yet)

Please check the PMB for details.

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250

30 days

08-14-2008 07:54 EDT

(No Feedback Yet)

Please check your PM. Regards, Viorel

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30

3 days

08-14-2008 07:56 EDT

(No Feedback Yet)

Hi I am new here in GAF and I am looking forward in working with you. Also open for long-term jobs. Be waiting for your reply. Thanks.

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30

1 day

08-14-2008 08:14 EDT

(No Feedback Yet)

Sir/Madam, I am willing to offer my services to you as per your requirement and instructions. Please prove me chance to serve you better

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250

30 days

08-14-2008 08:15 EDT

(No Feedback Yet)

I will be glad to help you out with my customer support training and general knowledge of customer care and attention i'm your man

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30

30 days

08-14-2008 08:23 EDT

(No Feedback Yet)

what you terms are and whatever you are willing to pay for quality is what you are going to get . I promise to deliver on time and give precisely what you require of me cos am into this for life.

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240

25 days

08-14-2008 08:42 EDT

(No Feedback Yet)

Hi Chris, I'm an accountant from the Philippines with extensive career in accounting. You can view my profile here: http://www.elance.com/users/687682.html Thanks so much and hope I can have that opportunity to work with you. Have a nice day.

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200

1 day

08-14-2008 08:53 EDT

(No Feedback Yet)

Hi, I've had over twenty years of customer service and administrative experience. I'm also a freelance writer. I would love to work with you.

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250

30 days

08-14-2008 09:13 EDT

(No Feedback Yet)

Good afternoon. I can see to your customers very efficiently at a cost of $250 monthly. I have access to my email daily. I can start work immediately, however 1st week of September I won't have access to internet. I have worked in customer service in the banking environment for 9 years. I would like to enquire whether I would need to download any software. Thanks and looking forward to getting your reply.

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245

20 days

08-14-2008 09:31 EDT

(No Feedback Yet)

Hi, We have a the state of the Art facility with excellent spoken English Agents to cater to such projects.We can handle your process easily and provide value addition as well to you and your customers.Presently we are handling clients such as Earthlink,T mobile and billing and customer care for 4 USA based companies.Our quality and Timely deliverance makes us ahead of any other vendor.Please check PM

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30

30 days

08-14-2008 10:00 EDT

(No Feedback Yet)

Hi, Please check PMB. Thanks

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30

10 days

08-14-2008 10:27 EDT

(No Feedback Yet)

If your need is customer support and good communication then I can do this job part-time. I loggin daily so there wont be any pending transactions. Im an accountancy graduate and a sales representative as a day job.

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30

1 day

08-14-2008 10:39 EDT

(No Feedback Yet)

Hello there. I would like to do this job. It is really what I am good at. I hope, the person you choose works deservedly. Thank you

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200

0 days

08-14-2008 11:13 EDT

(No Feedback Yet)

Hi i can do this job as i have my own laptop and internet connection at home. please send me details. more power!

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250

15 days

08-14-2008 12:46 EDT

(No Feedback Yet)

Hi, I am dealing with Technical Support and Server Maintenance. Please find here with more details in PMB

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250

15 days

08-14-2008 12:48 EDT

(No Feedback Yet)

Hi, Presently i'm working for US projects. I think i can help u in better way.

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30

1 day

08-14-2008 12:56 EDT

(No Feedback Yet)

Hello I have experience with Email Customer Support been working with this job for Ebay before also with a big webhosting company in UK supporting both US and UK customers and been with callcenter industry for 3yrs now. We handle voice, chat and email support so I am very much confident to do this job. We handle around 80 emails per day for a quota so 20 emails will not be a problem for me. Hope you consider my bid. Thanks. I can start ASAP. Best regards...if you need more people for this I can tell my other colleagues who are also in this type of industry.

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200

1 day

08-14-2008 13:00 EDT

(No Feedback Yet)

Ready to get started.

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150

0 days

08-14-2008 13:01 EDT

(No Feedback Yet)

I am available daily including weekends for this project my rate is $15 per hour but that is negotiable.

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30

7 days

08-14-2008 13:02 EDT

(No Feedback Yet)

Hi, I am ideally suited for this project. Pl. go through the details - MYSELF : I have a team-strength of 3 members providing virtual assistance to offshore clients. I am proficient in Customer Support, Answering mails and other administrative support jobs. I am also BRAINBENCH certified in "Written English", "Customer Assistance", "Business Communication" and "Computer Fundamentals". INFRASTRUCTURE : I have P4 computer systems and fast DSL internet connections. I also have back-up dial-up connections. QUALITY PROMISE : I can assure you of timely completion and best quality output. I am doing similar customer support project for almost 4 years with two US clients. These contracts are ongoing as I have delivered high quality. Pl. see my reviews on elance. I would like to discuss with you approx. time required per day/week and Turn-around-time (TAT) of responses. Please open a PMB for further discussions. Looking forward to a long term business association. Thanks, Novita

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180

2 days

08-14-2008 13:17 EDT

(No Feedback Yet)

Hello Sir/Mdam, I am having 3 years of experience in providing Email and Live Chat Support to Web Hosting Clients 24x7 Support. I am can handle 20 emails daily and also having good communication skills. I give you assurance of completing your work with good quality and 100% satisfaction. Hope looking for longterm relation. Waiting for your reply, Thanks and Regards, Sumeet Vadnere

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100

1 day

08-14-2008 13:23 EDT

(No Feedback Yet)

I am able to begin immediately.

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200

30 days

08-14-2008 13:30 EDT

(No Feedback Yet)

Hello! Please see PM. Thank you so much in advance!

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75

2 days

08-14-2008 13:37 EDT

(No Feedback Yet)

Hi Chris, I have experince in customer service as I have worked in insurance field.I can do your work upto your expectation.I promise to deliver the complete job within the stipulated period.hope to get a positive reply from your end. Nirmala

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175

2 days

08-14-2008 13:49 EDT

(No Feedback Yet)

Once given the oppurtunity, i will provide accurate and timely work.

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30

1 day

08-14-2008 14:10 EDT

(No Feedback Yet)

Hello, Trained and experienced customer service rep. at your service :)

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