Project Detail

Book on Customer service  

Book on Customer service is project number 399933
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Status: Cancelled

Selected Providers: -

Budget: $250-750

Created: 03/11/2009 at 2:29 EDT

Bid Count: 31

Average Bid:
$ 457

04/10/2009 at 2:29 EDT

Project Creator: WinningFormula
Employer Rating: 10/1010/1010/1010/1010/1010/1010/1010/1010/1010/10 (10 reviews)

Bid On This Project
 

Description

I am writing a book with the working title "The Bible on Poor Customer Service-what not to do if you want success"
I need research , creative input and good anecdotes from around the world. This will be a book and training manual aimed at the corporate world and smes. You will need to find well referenced source material, and real life examples that can support the theme of the book, as well as contribute to the expansion of some of the creative ideas, all of which must be your own original work. i am open to ideas for chapters and would appreciate quality work rather than a rushed job. If you cant dedicate a reasonable amount of time than forget it.

Messages Posted:3 View project clarification board Post message on project clarification board

Bid On This Project
 

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750

30 days

03-11-2009 02:52 EDT

I have been in the customer service business for 7 years. I can definitely do this project for you. Please check PMB for bid details and samples. Thank you.

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750

30 days

03-11-2009 09:41 EDT

I would love to work on this project. Please check PMB for details. Best Regards, Irina

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500

20 days

03-11-2009 05:57 EDT

Hi There I would love to work on your project. My work will be original and well researched. It will be delivered to you on time. Can provide you samples of my work if the need be. This bid is good for a well researched 100-125 pages book. Looking forward to your positive response. Regards Maira Sarfraz

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500

15 days

03-11-2009 03:02 EDT

Hi,Please see PM.Thanks.

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400

15 days

03-11-2009 02:48 EDT

Hi :) Kindly check PMB. Thanks!

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750

25 days

03-11-2009 10:46 EDT

Kindly see PM

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300

10 days

03-11-2009 04:12 EDT

Hi,Please see PMB.Thanks.

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550

15 days

03-11-2009 07:25 EDT

Hi! I am an experienced marketing and research professional. Please check PMB for more details. Thanks! Regards, Shubhra

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310

10 days

03-11-2009 15:41 EDT

Hi, I would like to do this work. Please see PM. thanks!

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750

30 days

03-12-2009 00:21 EDT

Please see the PMB for details. Thank you.

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355

15 days

03-11-2009 09:14 EDT

Real life business-threatening customer service pitfalls and 'turn-around' service innovations from global-business-battlefields to add lasting value to your book and useful customer service insights and anecdotes to spice up your book is what I will deliver within the agreed timeframe. A trainer-marketer-teacher-writer-customer services innovator with over 14 years of work excellence in varied service sector firms with global footprints, I am keen to leverage my ongoing market research, experience-insights and write-choice writing skills to help your book a 'must-read' for the targetted business-passion professionals. Please see PM for a customer services consulting assignment that I had done for a B2B sourcing portal and my CV.

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525

20 days

03-11-2009 12:18 EDT

Hello ... I have over 25 years of hands on leadership experience. This coupled with my extensive knowledge of appropriate style and grammar usage, and my extensive experience in the customer service industry affords me the ability to complete your project in the manner your require and within the specified time frame. With over 25 years in the industry, I have real life customer service experiences to share! Thanks for considering my bid. Andrea

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700

25 days

03-11-2009 10:39 EDT

Here's why you choose my bid over others: I'm an experienced copyeditor/writer, seasoned researcher, and messaging specialist, available from Monday through Saturday, and ready to serve you immediately. If awarded this project, I will provide you true-to-life anecdotes and other exciting inputs to bring life to your book on customer relations. You will find my astoundingly attractive bid in the Private Message Board.

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300

25 days

03-11-2009 02:52 EDT

Hi, I can provide excellent quality write-ups,inputs & some personal experiences wrt the topic.Kindly see PMB for details & sample. Thanks

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325

24 days

03-11-2009 10:29 EDT

I am a degreed writer/editor and have more than my share of custmer service....good and bad and everything in between. It would be a privilege to assist you in teaching these people what they should and should not do in order to do their best job. Regards.

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400

60 days

03-11-2009 12:00 EDT

Customer service is a personal fettish of mine. Being in the food and beverage industry for 20+ years I've lived on customer service principles. I've also written training manuals on customer service for hotel servers, and have conducted group customer service training sessions. Although this direct experience is not corporate or sme related, I have read a great deal of books on corporate customer service sheerly for personal interest, and I am quite capable of the research required for this assignment. In fact, I have an addictive personality when it comes to research. (Struggling more often with "too much information" than not enough of it.) I would thoroughly enjoy working with you on this. I bid sixty days because I have two gentlemen I write for regularly and this project will require time to research and dig deep for originality - likely from online and offline resources. It would give me great pleasure to work on this project with you, and I'm sure my research could provide you with the anecdotes you're looking for. I am very flexible in all aspects.

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300

20 days

03-11-2009 03:16 EDT

(No Feedback Yet)

Maybe I can help you Sir.

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250

2 days

03-11-2009 03:42 EDT

(No Feedback Yet)

I have a customer care and cient servicing work for over 4 yrs now.quite confident to crack this in 48 hrs

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540

15 days

03-11-2009 05:41 EDT

(No Feedback Yet)

Hi, I have written 9 ebooks. Please see PM for a recent one. It has been written/typeset/organized by me. Please see PM for details. Thanks.

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250

3 days

03-11-2009 07:09 EDT

(No Feedback Yet)

hi, i,m a doctor and have good writing skill.This project will enhance my knowledge. I will give my best time and skill to your project.

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500

15 days

03-11-2009 07:49 EDT

(No Feedback Yet)

Hi, I am a Tech writer by profession,I think I can make good contribution to this project.

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650

15 days

03-11-2009 09:18 EDT

(No Feedback Yet)

"Customers come to you because of good products but leave you because of bad service."

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300

7 days

03-11-2009 10:35 EDT

(No Feedback Yet)

am a customer service manager with flair for writing.Please see my profile for further details.

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250

7 days

03-11-2009 17:59 EDT

(No Feedback Yet)

As a matter of fact, I ola is promising you to do this job to your taste at$250 in 7 days because this is my area of specialization. but make sure you enscrowl the money. Thanks

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400

15 days

03-11-2009 22:46 EDT

(No Feedback Yet)

So, I can give you something better than dry, hum-drum "question and answer" stuff you're probably going to get from other bidders. I can give you personal, first hand, grade A funny about customer service stories. I can also give some perfect stories to use for examples of what to do when you have a problem customer, and things you can do to avoid an altercation when things might get a little out of hand.

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250

5 days

03-11-2009 23:14 EDT

(No Feedback Yet)

Hi, I would like to express my interest in working on this project with you. Thank you.

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500

30 days

03-12-2009 00:39 EDT

(No Feedback Yet)

I have more than 5 years of experience in customer relationship management.I am also a professional writer and have developed training material for 2 courses.

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450

4 days

03-12-2009 02:34 EDT

(No Feedback Yet)

Hi, I am strongly involved in BPOs and an active person known for the customer service.Apart from this,I am a writer myself.Thus,my contribution would be present.Kindly contact me asap.I would like to share some more things with you. Thanks and regards, Ramani Swarna

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500

7 days

03-12-2009 04:24 EDT

(No Feedback Yet)

I find myself again drawn to the theme of your future books and see potential for collaboration. The $750 indicated above is a maximum and could be less dependant on the structure you are willing to pay i.e. a base rate, hourly research rate, and/or additional rate per anecdote provided.

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600

25 days

03-12-2009 04:48 EDT

(No Feedback Yet)

I'm a fanatic ebook lover. Have read loads of books on all kinds of business, including customer services. You can trust me. This is my first post. If I do this work, I will do it with all my enthusiasm. Thanks!

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250

7 days

03-12-2009 05:23 EDT

(No Feedback Yet)

please check your private messages for further information

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