Project Detail

outsourcing customer service/order processing (relatively low skill)  

outsourcing customer service/order processing (relatively low skill) is project number 74061
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Status:

Selected Providers: techno1992

Budget: $30-100

Created: 07/15/2006 at 18:17 EDT

Bid Count: 65

Average Bid:
$ 55

08/04/2006 at 18:17 EDT

Project Creator: bear123
Employer Rating: 10/1010/1010/1010/1010/1010/1010/1010/1010/1010/10 (4 reviews)

Bid On This Project
 

Description

By "relatively low skill" I simply mean; there's no real need for any specific technical knowledge as such.

The only prerequisite (aside from reliability, trustworthiness and honesty) is a solid command of the English language i.e. in both comprehension and the written word. N.B spoken English is not required.

Job description:

Dealing with my customers e-mails i.e. you'll respond to all of their questions/inquiries.

You'll also "process the orders" (although you won't have to physically handle the goods) and correspond with my US based supplier.

I would also now direct you to a second "project thread" entitled:

"Adding website content/SEO product pages (relatively low skill)"

Please read this as it outlines additional Web based tasks that the successful applicant must also undertake.

Best Regards

Graeme Nicholson
www.abetterworld.co.uk


Additional information submitted:

07/17/2006 at 16:36 EDT:
I've decided to retract "the order processing/customer service" aspect of the job. At least for the foreseeable future.

Upon reflection it occurs that (at present) I don't have sufficient inquiries/sales to actually justify this. Rather, it is more important (you might even say vital) for the work to quickly generate increased traffic/sales.

Thus I am going to "change the job description" somewhat. Consequently, it'll now consist of merely "adding website content/SEO.

I should also say that my budget is extremely limited (my business is ran on the proverbial shoestring). Any initial payment will have to be minimal so please do bear this in mind when bidding.


Messages Posted:5 View project clarification board Post message on project clarification board

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30

2 days

07-15-2006 21:28 EDT

can start the work right now and i can handle your customers as per your requirements

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30

7 days

07-15-2006 23:07 EDT

I can start immediately. Prompt attention to mails assured. Pls respond with details. Regards. Date: 16 July '06 At: Colombo, Sri Lanka

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30

1 day

07-15-2006 18:50 EDT

(¯`'•.¸(¯`'•.¸ Placeholder bid only. Please see PMB for details. Best Regards, Arthur, TechArt Sales department. ¸.•'´¯)¸.•'´¯)

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30

1 day

07-15-2006 23:17 EDT

Sir, In fact, I am already doing exactly the same kind of job like one is yours. That is a Pharmacies Website, for which I have been responding to the emails of many customers. I can also get a Reference Letter from the Buyer (who is based at United States). So, please be assured of highly efficient and effective services. I am confident that I can also process the orders of your supplier(s) as I have worked for a few years with companies of repute in middle management cadre and my communication is effective. For my Bid, please have a look at your PMB. I have also applied for your second project also, that is Data Entry. Please select, Thanks & regards, Leela Krishan.

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30

1 day

07-17-2006 10:07 EDT

Sir, I am available to start immediately on your job. please see your PM for more info and my cv. thanks

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30

1 day

07-15-2006 20:03 EDT

we being the company would understand your needs and requirements and would love to have a long term relation with you

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30

1 day

07-16-2006 03:06 EDT

Hello Mr. Graeme Nicholson, I can do this job very effectively and at a reasonable cost.

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35

1 day

07-16-2006 12:37 EDT

Hi man! Plz open ur PM

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50

1 day

07-15-2006 20:39 EDT

Hi, please check your PMB.

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75

1 day

07-16-2006 01:35 EDT

Hi iam from india and fully understand the job . I am already working as Virtual assistant to GAF provider and except that i have my own computer institute where i teached computer technology, and we are also doing online job work for US clients , right now our team is working with australian insurence company. As for infrastructure we have team of 10 people working with us and have high speed internet connection. Can provide any number of workers to you thanks P.S Rates can be decide mutually and we can talk on this

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80

6 days

07-16-2006 02:39 EDT

We are a leading organizations in IT in India. We provide services right from development to implementation and maintenance under one roof. Established in 1992, Technosoft computers has planned, designed and implemented many applications right from software development to data entry and implementation to provide the end results to our satisfied clients. We have 8 experienced operators and 2 managerial staff to monitor data entry projects. We have 2 high speed Broad Band Internet connections for on-line research and communication. Our team is supported by our Software Division professionals who are well experienced in Oracle, SQL, MS Access, D2K,VB and Dotnet. We have been doing similar projects for some US and UK base companies. 1. Online telephone receipt and data entry of 'Orange System' UK. 2. Article writing 3. Forum Posting and reply Professional writing etc. are our regular job and also backed by our software team we are in a position to handle and technical matter well. * Rate : Our most competitive rate is $2 per hour per operator or the assignment rate offer by you commensurate with the hourly rate. * Delivery : We will do the job daily and report you the progress. * Payment terms: 100% on completion of the job ( monthly or weekly basis ) *** Please see our rating *** Sincerely, For Technosoft Computers

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70

1 day

07-15-2006 18:32 EDT

I 'm interested. Personally can take this job. I'm Online all day long. And i'm administrator too for some website.. :) Regards, Leksa

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80

7 days

07-16-2006 11:28 EDT

We are a freelance home-based translation and administrative support team here in the Philippines. We would like to help you increase productivity by providing you with a dedicated assistant for this project and with the flexibility of 24/7 services that are quick, professional and quality monitored. Feel free to contact us anytime. Kindly see PMB for additional information regarding latest completed projects, relevant experience, additional skills, training and education and per hour rates if preferred. We are also attaching CVs of our team heads for further reference on professional background.

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50

1 day

07-17-2006 12:14 EDT

I would looke forward to answering people's emails.

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30

1 day

07-15-2006 22:07 EDT

I would be happy to assist you with this project. I am a virtual assistant with over 20 years of experience. I perform similiar duties on a daily basis. My clients have been very satisfied with my work, increasing my duties over time. I charge $15 hour, but you are only responsible for actual amount of time worked. This means you will have the advantages of a full-time employee without all of the headaches or expense. Please contact me with any questions or concerns.

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30

7 days

07-19-2006 23:18 EDT

Kindly view PM.

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100

10 days

07-16-2006 13:05 EDT

Graeme Nicholson, I am Mitul Bhavsar, a freelancer web designer/developer. I have more 7 years of experience of both web design and customer service. I can take over the entire back office process from here. I am always online on all major messengers, so we can communicate instantly. Please see PMB for more info.

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30

1 day

07-15-2006 21:36 EDT

Hi sir i can do it,you will not pay any thing until you get and test the work.

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30

1 day

07-16-2006 05:24 EDT

Pl see PM:-)

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30

2 days

07-15-2006 21:55 EDT

Please see PM.

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30

0 days

07-15-2006 23:17 EDT

Please review your PM. Thank you.

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50

1 day

07-16-2006 01:22 EDT

Try me please!

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45

0 days

07-16-2006 12:16 EDT

Hello Sir! I've got a pretty good command over the English language. Please open PM for more details.

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100

7 days

07-15-2006 23:38 EDT

Hi: I am Sachin Gupta from India. I have 6 years of experience in provinding online / offline customer support & also the sales support. Good command over written english & relativally high customer service skills. Can manage the customer emails, their responses & so on. Also, can handle the other web job as well if it does not requires too much of html & designing skills. Though I know a bit of both. My bid represents my weekly rates assuming 2-3 hours of work per day. Should you have any question, please feel free to contact via PMB. Thanks & Regards, Sachin Gupta

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80

5 days

07-16-2006 22:52 EDT

Offers professional custom web design and website development, search engine optimization and promotion, website hosting and consulting services. plz check pm thanks

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30

3 days

07-16-2006 15:39 EDT

Sir what is the work of data entry in this please explain .

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100

1 day

07-16-2006 03:37 EDT

Dear Graeme Nicholson We would like to work with u. We are from India. Saumitra P www.kbcsystems.com Messenger : saumitrakbc at yahoo dot com Email : saumitrap at kbcsystems dot com

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100

1 day

07-16-2006 14:28 EDT

As an american with over 20 years in computers from training to design I beleave I can full fill your needs like no one else who has bid. Please see your PM

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100

0 days

07-15-2006 21:30 EDT

please read private message.

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40

2 days

07-16-2006 04:05 EDT

Hello , We are having dedicated team who are highly specialised on developing enterprise distributed applications (These professionals already had prior experience on developing real time applications using all technologies) especially using php,mysql,asp,vb.net,asp.net,flash,photoshop,aspdotnet, java/j2ee/j2me technologies. (email us ) (iss24x7[at]yahoo[dot]com)

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100

20 days

07-15-2006 21:33 EDT

(No Feedback Yet)

Hi, I fit to your requirements. I can start immediately. Please see my PMB for more details.Thank you

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100

0 days

07-15-2006 22:21 EDT

(No Feedback Yet)

More than 15 years experience should say quite a lot about my profile. Given the opportunity, i am sure my services will prove to be commendable. Your considering my candidature for the job will be remembered always. I can assure you of no stones to be left unturned in my sphere of work. Looking forward to hearing from you soon and being given the chance to work on your behalf. Thank you in advance.

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100

7 days

07-15-2006 23:36 EDT

(No Feedback Yet)

Hello, I'm very much interested to provide your outsourcing needs. Thanks and regards, Outsourcephil, Inc.

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100

10 days

07-16-2006 00:17 EDT

(No Feedback Yet)

Hello, Please check PMB. Kind regards, Sunitha

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30

1 day

07-16-2006 00:21 EDT

(No Feedback Yet)

Hello - I have already worked in similar position and I have excellent English Language Skills. I know the dynamics of email support. I am keen on working on this project. Thanks, cc

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30

2 days

07-16-2006 00:22 EDT

(No Feedback Yet)

I am presently into this kind of work. So it would not be that great a hassle to get into this kind of work again. Looking for ward to hearing from you soon.

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30

30 days

07-16-2006 00:43 EDT

(No Feedback Yet)

Hello Sir, Please check PMB for more details Regards MadraSoft

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30

1 day

07-16-2006 00:54 EDT

(No Feedback Yet)

We Are A Reputed Online Company Of India. We Can finish this project wihin 1 days even earlier with Regard's Creative Infosys Mr.Brijsh

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80

5 days

07-16-2006 01:03 EDT

(No Feedback Yet)

My bid is based on $80/per week for a maximum of 20 hours worked per week. For every hour worked beyond 20, my rate is $3.50/hour. I have worked in both a customer service and administrative roles that required high attention detail. I have experience with resolving customer issues and working with customers to ensure their needs are met. I have experience with data entry, compiling information, and organizing information into different formats (PDF, Word, Excel, Access Databases, Web Pages). I have been fully trained in all Microsoft Office programs, Macromedia Dreamweaver, Adobe Photoshop, and Adobe Illustrator. I have a computer, high speed internet and full office at my disposal 24 hours a day. I can be available on MSN or Yahoo Messenger if needed. Proper English is not an issue for me as English is my primary language. Resume provided upon request.

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30

2 days

07-16-2006 01:36 EDT

(No Feedback Yet)

Hello, We are a team of 10 data processing experts from INDIA. We have provided live chat and elmail customer support to an online pharmacy iin the past and have also done link exchange (part of SEO) for their website. We have little knowledge about SEO but are willing to work in SEO. At the same time we have experties in handeling customer emails. Our bid is $ 15/day. Best Regards, Abhijeet Nagawade Sahyadri InfoTech

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99.6

7 days

07-16-2006 01:39 EDT

(No Feedback Yet)

Hi, I'm Bharath Balakrishnan, currently employed as Manager Finance (Planning, Budgeting, MIS) with ING Group Bank, Bangalore, INDIA. I have prior experience working in US Real Estate/Mortgage Banking / Asset Management / Third Party Loan Servicing at US and from INDIA for a Financial Corporation at West Palm Beach, Florida, USA. I also currently perform various freelance tasks as below: 1) Equity Research / Stock advisory report for an internet firm in Europe 2) Write articles for Writers United, Ukraine 3) Write articles / financial analysis and report writing for academia research 4) Working on a creating a business plan for a start up online company 5) Working on creating Information Memorandum for US Firm for raising capital Having said all of this, I would like to ensure you are assured of 100% error free high standards of quality. I’m looking at a long standing relationship at reasonable price. Do feel free to request me for sample works of mine. Thanks, Regards, Bharath

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30

5 days

07-16-2006 02:28 EDT

(No Feedback Yet)

Sir, We have many projects undertaken this format. So share to your project.

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50

0 days

07-16-2006 03:07 EDT

(No Feedback Yet)

Please read PM.

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30

1 day

07-16-2006 04:12 EDT

(No Feedback Yet)

i would llke this job.

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100

30 days

07-16-2006 04:12 EDT

(No Feedback Yet)

I have quoted the highest amount offered by you. However, depending upon the nature of job we can bargain on the amount. I am a qualified professional accountant and can take up this relatively simple job easily. Thanks

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30

1 day

07-16-2006 04:13 EDT

(No Feedback Yet)

Please check PMB. Thanks

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40

1 day

07-16-2006 20:58 EDT

(No Feedback Yet)

Hi, I have revised my bid. Thank you, Akhi Ashdhir

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30

1 day

07-16-2006 09:50 EDT

(No Feedback Yet)

Rate is still negotiable depending on the work load. I may be new to GAF but am sure both of us are looking forward for a long term business relationship. Please email me if you require further information. Best regards, freelancer :-)

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100

7 days

07-16-2006 10:16 EDT

(No Feedback Yet)

Hi, I am from Bangalore and I am interested in this project. I have a good command of the English language and responding to emails and related tasks would'nt be difficult for me to handle.Hope to hear from you soon.

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100

7 days

07-16-2006 10:45 EDT

(No Feedback Yet)

THE BID COST IS PER MONTH BASIS. I HAVE A LAPTOP WITH BROADBANS CONNECTION AND I AM SUCCESSFULLY USING E-MAIL SINCE LAST 15 YEARS.

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50

0 days

07-16-2006 11:03 EDT

(No Feedback Yet)

i am ready to work with you

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30

1 day

07-16-2006 11:39 EDT

(No Feedback Yet)

i can do this for you, Please see pmb

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30

1 day

07-16-2006 11:48 EDT

(No Feedback Yet)

Please check pmb

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30

1 day

07-16-2006 11:59 EDT

(No Feedback Yet)

I would be interested in answering customer emails for you. I think that would be more interesting than the other project. I look forward to working with you.

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30

0 days

07-16-2006 12:42 EDT

(No Feedback Yet)

please see pmb

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75

7 days

07-16-2006 15:11 EDT

(No Feedback Yet)

Quite simply - I am British, retired (almost). computer-savvy, have broadband,*love* the English language - would actaully enjoy such a project.

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30

1 day

07-16-2006 16:35 EDT

(No Feedback Yet)

Hi, Please see PMB for details. Regards, Sripriya.R

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100

15 days

07-17-2006 02:03 EDT

(No Feedback Yet)

We have gone through the details you have provided and we would like to have some more details before you agree toprovide us the work. We have our own team and can work according to the specified requirement. Looking forward to hear form you. Regards

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50

20 days

07-22-2006 17:41 EDT

(No Feedback Yet)

please see PM.

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75

1 day

07-17-2006 06:36 EDT

(No Feedback Yet)

Hi! I can do your project please see your PMB. Thanks!

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30

3 days

07-17-2006 11:21 EDT

(No Feedback Yet)

I wuld love a chance to prove myself. I'm sure this is a project I could handle. Please give me a chance.

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100

7 days

07-17-2006 21:58 EDT

(No Feedback Yet)

Please check PMB.thanks, integrity_projects.

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30

2 days

07-18-2006 09:08 EDT

(No Feedback Yet)

I am a professional in typing, DTP, and data entry jobs. I have done numerous data entry jobs and typing of manuscripts for publishing houses, educational institutions, and organisations. I have a professional touch typing speed of about 50 words per minute. I will do your work quickly and with maximum accuracy. Kindly consider my bid. Thanks.

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50

30 days

07-19-2006 04:10 EDT

(No Feedback Yet)

Hello, I would like to bid for your project. I am a qualified accountant trained in the UK (I can provide you with my membership number) and currently working in Mauritius. I do speak, read and write correct english. I have over 10 years experience running accounts department. As for the price, we can negotiate on one which is convenient to both of us. I am new to this and therefore, I am very accomodating. Hope to get a positive reply from you. Derek Wong

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65

1 day

07-22-2006 03:39 EDT

(No Feedback Yet)

hi My name is SIby Chacko.I have my own work lab/studio with all lates t paraphernalia.I have long experience of 20 yeaers in this related field. I am sure I am the right person you are looking for.Please give me a chance to prove my worth. Thanks bye

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