Project Detail

EXECUTIVE MANAGEMENT Strategy & Vision ~ Business Development ~ Global Management Visionary Executive with stellar background across domestic and international operations, defining and catapulting growth in call centers, customer support and service, market penetration and revenue enhancement. Demonstrated ability to seize opportunities, identify and capitalize on acquisition potential, and grow start-up and established organizations. Goal-oriented, decisive leader whose astute judgment and experience in strategy, marketing and proactive problem-solving provide unparalleled success. Determination and tenacity that augment superior skills and entrepreneurial mindset. CORE COMPETENCIES • Vision and leadership • P&L management • Financial management • Operations management • Growth and expansion • Requirements planning • Technology development • Product development • Global strategic alliances • Acquisitions / mergers • Management development • Mentoring and coaching PROFESSIONAL EXPERIENCE - DEVELOPMENT IN THE US MARKET FOR OUTSOURCING INDUSTRY ON BEHALF OF INDIA, PHILIPPINE, EGYPT, UKRAINE, ROMANIA, US, SOUTH AMERICA AND CENTRAL AMERICA BASED CALL CENTERS. GLOBAL RESPONDEZ INDIA, President, US Division Direct business development, acquisition and target evaluation for $25 million India-based public company with US operations. Control operations across functions, disciplines and departments to identify and analyze potential acquisition targets as well as related business development efforts. Manage members of US staff and support staff in Mumbai, India; provide strategic vision for US operations and consult directly with India Managing Partner. Key Achievements: Ø Defined highly successful strategy for entering and exploiting US market. Ø Identified acquisition of 5 entities to expand base and propel revenues. MULTIPLE CLIENTS, Dallas-Ft. Worth, TX, Consultant Leveraged extensive professional network to secure marketing and business development clientele. Consulted with clients across multiple industries, including hospitality, Web-based services and Global private education, to identify marketing needs and define appropriate strategies. Performed market research; developed and led testing activities. Created comprehensive vision and concomitant strategic materials and collateral; led client teams to engage in change and successfully deploy marketing initiatives. TELEQUEST, Dallas-Ft. Worth, TX, CEO Provided initial organization, structure, and impetus for start-up call center firm providing customer solutions for Fortune 1000 organizations. Contributed comprehensive business management ranging from vision and strategy to business development; business function oversight including financial, facilities, human resources, management training/development, and others; technology development, management and expansion; sales/marketing and business development in inbound/outbound facilities. Researched, reviewed and selected all technology; oversaw client implementations and monitored results. Trained and mentored management team. Key Achievements: Ø Directed explosive growth from 1 to 8 call centers with 2,500 employees and acquisition of client list among Fortune 1000 companies. Ø Expertly identified, evaluated and selected sites for new centers to expand opportunities. Ø Earned status as one of Top 50 solutions organizations for 11 consecutive years. Ø Identified as one of 100 fastest-growing companies in DFW area, 1997 and 1998. Ø Served as financial partner in start-up call center in Argentina. Ø Closed $65 million 3-year support contract with #2 long-distance company. EDUCATION Bachelor of Business Administration, Marketing Texas Christian University, Fort Worth, TX Awards / Honors Member of Original Launch of Bush Finance Committee, 2000 Fastest-growing Company in Dallas, #11 (1998), #43 (1997)

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Please have look at your PM

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I am a General Manager for a 48 seat call center. My company has decided to move my office to Las Vegas and I (as well as nearly all of my staff) am not able or do not want to relocate. I can have a staff of 25 reps available tomorrow if need be. I am highly motivated and have the experience and staff to get your project off the ground quickly. I look forward to hearing from you soon. Marc Van Herr

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Look forward to hearing more.

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hELLO FREIND I CAN DO THIS

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I'm a business consultant from Chicago and I've just recently helped another company set-up their own shop. I've also incorporated my company so I'm intimately familiar with the process. So long as you can provide the fees and expenses, I can register the company and open its accounts within 30 days. I'm looking forward to getting started. Please let me know when to begin. Thanks. -Brendan-

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