Project Detail

QA Call Center Recordings for Audio Quality for $0.15/Call  

QA Call Center Recordings for Audio Quality for $0.15/Call is project number 508919
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Status: Frozen
(Awaiting action from bidder)

Selected Providers: -

Budget: $250-750

Created: 09/16/2009 at 10:56 EDT

Bid Count: 54

Average Bid:
$ 373

10/06/2009 at 10:56 EDT

Project Creator: jveilleux
Employer Rating: 10/1010/1010/1010/1010/1010/1010/1010/1010/1010/10 (1 reviews)

Bid On This Project
 

Description

I'm looking for 2 - 3 trustworthy people with references to listen to call center recordings to review the quality of the recordings - not for agent performance.

In the current project, you will be listening to the beginning and the end of the recording to determine if the call started and stopped in the right place. You do not need to listen to the entire call.

If you're selected for this project and we like your work, we have other projects that involve listening to the entire call and doing other similar tasks to help us evaluate, diagnose and monitor the quality of recording we do for our clients.

You will use our web interface to search for recordings, then play those recordings on your PC, using a player like Windows Media Player.

To qualify for this position, you will need the following:
- Your own equipment. You may not do this work on shared equipment (for example, at an Internet cafe)
- Flexible schedule. This work can be done through any part of the day, but it can require as little as one hour or as many as eight per day and some days there is no work.
- Able to pass a background check and/or provide references. There is confidential information on these recordings and you must be trustworthy.
- Willing to sign and return the attached "Independent Contractor Agreement".
- Willingness to complete the attached "Application for Employment", leaving out information that could violate the terms and conditions of GetAFreelancer.com.
- High speed internet connection and Internet Explorer 6, 7 or 8.
- WAV audio player, such as Windows Media Player.
- Good ability to understand English-speakers and write short notes in English.

We will select the best three applicants that meet the criteria above once we have at least 10 bids.


Additional files submitted:
VirtualLogger Indep-contractor agreement 2009-082009.pdf
VirtualLogger Employment Application.doc

Messages Posted:7 View project clarification board Post message on project clarification board

Bid On This Project
 

If you are the project creator or one of the bidders Log In for more options

 

500

4 days

09-16-2009 14:40 EDT

Hi. Please see PM. Thanks!

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750

30 days

09-17-2009 02:07 EDT

Hi, I'm an American. I'm interested in this position. Please let me know what it entails.

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550

30 days

09-16-2009 14:50 EDT

Sir/Madam: kindly refer on PMB.

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288

8 days

09-20-2009 23:37 EDT

Dear Sir/Ma'am Kindly refer to PM for details of my bid. Thank you

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250

1 day

09-17-2009 13:08 EDT

Hi, me and my very capable team is ready to work , For further details please check your PM

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300

7 days

09-24-2009 02:51 EDT

Kindly check your PMB.

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250

1 day

09-20-2009 02:11 EDT

Please check PM

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250

30 days

09-19-2009 15:01 EDT

Have extensive experience in the field of testing and working with clients like Microsoft, HealthStream to name a few. Have my own machine at place with high speed internet connectivity 24/7 Would provide references wherever required and willing to sign and return the "Independent Contractor Agreement". I use IE7 and Windows Media Player10. I have excellent communication skills in English. Looking to start a mutually beneficial and long term relationship with you.

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400

30 days

09-20-2009 06:48 EDT

Greetings from ZIPPTECH SOLUTIONS. Please refer PM

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250

5 days

09-16-2009 15:05 EDT

I can do this for you with ease and quality. Having experience and all other required stuff (High Speed Internet etc.) Please check PMB.

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250

22 days

09-16-2009 19:28 EDT

Hi, I have 7+ years of experience in Training, Quality and Project Management. I have been associated with fortune 100 companies like GE and IBM. I assure you of best ROI and satisfaction guranteed else no money charged. Also find attached my Resume. Regards

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300

30 days

09-17-2009 10:17 EDT

Hello, please see PM. Thanks

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500

5 days

09-18-2009 17:18 EDT

Hi. Please see PM.

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500

30 days

09-16-2009 11:25 EDT

(No Feedback Yet)

can start immediately sir

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250

1 day

09-16-2009 11:33 EDT

(No Feedback Yet)

We deal these kind of projects many times. We currently handling 15000 lines for MT We currently handling 25000 lines for GT We currently handling 15000 lines for BT(WE talking yr project ) online calls attend and starting transcribing. Tell me how we start work and rates of per hr and payment schedule ? Regards

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500

30 days

09-16-2009 12:46 EDT

(No Feedback Yet)

WE ARE THE GROUP OF PROFESSIONAL WE CAN DO IT FOR YOU.

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250

20 days

09-16-2009 13:50 EDT

(No Feedback Yet)

Kualitatem is a leading provider of third party independent software quality assurance services globally. Kualitatem’s award winning team inspires software development companies to outsource their software testing and quality assurance tasks to the multidimensional and experienced pool of professionals. QA outsourcing help these companies achieve a better quality and improve confidence on their application while focusing on the core development activities. Kualitatem is evolving into a strategic testing center and aims to be market leaders in terms of REACH (extent of our value chain), RICHNESS (depth of our information exchange) and RANGE (breadth of our services). Test Process Management Test Planning, Test Case Development, Execution, Bug Reporting, Documentation Test Environment Management Operating Systems, Browsers, Hardware, Software, Networks and Tools Testing Services Functional, Regression, Integration, Smoke, System, UAT Specialized Services Performance, Usability, Security, Platform Compatability, Automation Consulting Services Customised QA Trainings, Tools Selection Strategy,Test Process Establishment Please visit your PMB for details. Regards, Khurram Mir

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495

1 day

09-16-2009 14:05 EDT

(No Feedback Yet)

If selected I can provide you with more than adequate references. I'm an individual and will view your job as it is one of mine...not just another "job." Can start immediately. Thank you for your time.

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485

12 days

09-16-2009 14:49 EDT

(No Feedback Yet)

We are experienced senior callers of call centers and we can provide you the best results..

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250

1 day

09-16-2009 15:10 EDT

(No Feedback Yet)

Sir, i am interested and want to do this job accordingly you, waiting for your kind reply.

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300

15 days

09-16-2009 16:54 EDT

(No Feedback Yet)

i have taken calls for a year in a leading mnc so i have more experience than anybody does as i an experienced in this work. i know how to analyze a call and get the notes done. i will get the job done within the time limit and without mistakes.

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700

1 day

09-16-2009 19:26 EDT

(No Feedback Yet)

Dear Sir/Madam, I am Gordon and i'm quite qualified to undertake this project. Please see PM. Thanks for the opportunity to bid on this project. Gordon

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250

10 days

09-16-2009 20:07 EDT

(No Feedback Yet)

Good Day, We have a call center. We have our own QC dept. Each QC agents has over 3 yrs exp. They have done QC check for projects like 3G mobile, Mortgage, Dish TV and few more. We can provide you best quality work.

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250

1 day

09-16-2009 20:19 EDT

(No Feedback Yet)

HI PLz prefer my PM.....

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500

30 days

09-16-2009 20:28 EDT

(No Feedback Yet)

I can start immediately and can work with minimal surpervision.

help

 

250

1 day

09-16-2009 20:51 EDT

(No Feedback Yet)

Hi I have already bid for one of your projects and you have replied saying that you have this project for $0.15/call. I have already replied saying that i would be interested in this project since Iam already working on similar type of three projects.

help

 

250

1 day

09-16-2009 21:26 EDT

(No Feedback Yet)

Hello, been transcribing for the past two years, and have been doing QA on various campaigns. Have everything necessary to give you good, satisfactory work. Hoping to exceed your expectations. I'm ready when you are. Thank you very much.

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500

4 days

09-17-2009 01:10 EDT

(No Feedback Yet)

Dear sir, We are the experts in testing websites. our latest test was done for the site MARS https://www.mortgage-ars.com As a sample we can send you our testing report of the above site. if you meet me online. regards manivannan

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250

30 days

09-17-2009 01:22 EDT

(No Feedback Yet)

Hi, My 7 years IT industrial experience proves that I am competant and with the role in value engineering it proves that I am trustworthy. I've necessary infrastructure required for executing this project. Regards

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600

7 days

09-17-2009 02:54 EDT

(No Feedback Yet)

Thank you for taking the time to review my bid. I've gone through your project description and would like to work on this project. I'm native Austrian and been living in South Africa for the past 7 years. I mainly converse in English and have a strong command of the German language as it is my mother tongue. I have an A-level, completed in Austria, in German, English and French. I have worked in a call centre for 4.5 years as quality control and key account manager hence I do have vast experience in that environment. I’m able to work full time on your project. Please don't hesitate to contact me in case you need further information. Kind Regards Katrin

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315

30 days

09-17-2009 05:46 EDT

(No Feedback Yet)

Already having experience in the quality dept in a leading BPO.

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400

30 days

09-17-2009 05:59 EDT

(No Feedback Yet)

Please view PM

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250

7 days

09-17-2009 12:52 EDT

(No Feedback Yet)

check out PM!

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400

30 days

09-17-2009 16:25 EDT

(No Feedback Yet)

Hi, Please check PM. Regards

help

 

500

30 days

09-17-2009 19:12 EDT

(No Feedback Yet)

I had worked on a Premium call center for 4 years as a Supervisor of Phone, Chat and e-mail agents, one of my main duties was to audit every call to ensure superior customer service delivery and the correct use of guidelines established.

help

 

250

1 day

09-18-2009 10:28 EDT

(No Feedback Yet)

I have done quality assurance in a call center atmostphere and I currently work for a call center so I deal with these automated systems regularly which will allow me to do this job with perfection. Please message me with the details on when I can start. Thank you!

help

 

250

30 days

09-18-2009 11:09 EDT

(No Feedback Yet)

Hi, I am interested for this job.I own a laptop and I ready for a background verification check also.

help

 

700

25 days

09-18-2009 21:45 EDT

(No Feedback Yet)

Hello, Greeting from OM Software Our company OM Software consists of over 25 highly skilled developers and designers and we have extensive experience in developing websites and web-based applications. As a company, we strongly believe, that our success lies in the success of our customers, and for the same reason we have been able to serve over 680 customers in last 3 years in a very satisfactorily manner, executing over 250 projects. We are based in India. We specialize in the design and development of Web-based softwares, and our services include Web Hosting, Designing and Maintenance of softwares, developing QA Procedures, Software Testing ,SEO, Content writing etc. We provide these services to all big and small-scale businesses at very reasonable rates. Our Areas of expertize, experience or skills lie in the fact that we use world-class technology to achieve our customer's goals. Our experties in, Front end tools:- DHTML, HTML, Java Script, VBScript, Microsoft Visual Studio. Back end tools:- MS Access, MSSQL Server, ASP, PHP, MySQL Multimedia and Web Page designing:- Microsoft Photo Draw, Adobe Image Styler1.0 , Adobe Photoshop 5.5, Adobe Image Ready 2.0, Macromedia Flash 4, 3D Studio MAX R2.5, Cascading Style Sheets along with HTML and Front page. Operating Systems - Windows 95/98, Windows NT 4, Windows 2000, Linux. Web Hosting Servers: -Windows 2000, MS Access, MSSQL, MS Index Server, Site Server, Web Server. QA Procedures:- Testing Life Cycle definition (basically describing the testing life cycle like analysis, design, implementation, Maintenance etc), Describing the standards and guidelines, Writing Master Test Plan, Testing Cases, Hardware and software requirements, Interfaces, Reviews, Testing approach like when to do Unit testing, Integration Testing, System testing, Acceptance Testing and other testing, Testing tool evaluation, etc. Software Testing:- Unit Testing, System Testing, Interface Testing, Integration Testing, Regression Testing, Functionality Testing, Acceptance Testing etc. We aim to make your web presence a fruitful experience. Our company is a web-based solutions provider involved in the development and deployment of high-end Internet and Intranet software applications. At our company an emphasis has been given to the customer satisfaction, because we firmly believe in taking utmost care of each customer's needs and catering to their demands. The company is promoted by highly experienced and qualified team of professionals that have broad global perspective, which in turn helps the company's core team analyze and meet customer's needs more thoroughly. Looking forward from your side. Your's Kanchan Jha OM Software

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250

14 days

09-23-2009 22:12 EDT

(No Feedback Yet)

hey there, I have customer service and testing/QA experience for about 4 and half years. I have good eye to detail.I guess i will do well in this job if i am provided with an opportunity. I am not in a position to estimate the bid and total days for this project right now as i donno how many calls have to be audited. Help me out with it. Looking forward for your reply. Thanks, Vidya

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650

25 days

09-20-2009 23:15 EDT

(No Feedback Yet)

CONSIDER THIS QA JOB DONE. www.ClickSights.com and see me... Carl

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250

7 days

09-20-2009 05:07 EDT

(No Feedback Yet)

Hi, If you would like me to invest 8 hrs in a day, then i would prefer only weekends, else can work 7 days a week if need to invest only 1-3 hrs a day. Also if you want, we can negotiate the bidding amount i mentioned as $250, but you can trust me in providing best quality of work. Rgds, Monika.

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250

7 days

09-20-2009 08:30 EDT

(No Feedback Yet)

hello please see pm!

help

 

500

15 days

09-20-2009 11:45 EDT

(No Feedback Yet)

Our team is new here, but we assure we will deliver the best results to your company. We are a hard-working team and we use high speed computers. Our computers' spec is 2 GB RAM...

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300

30 days

09-20-2009 21:57 EDT

(No Feedback Yet)

Hello! I would like to take a part in this project. Have big experience in working online.

help

 

500

15 days

09-21-2009 01:53 EDT

(No Feedback Yet)

I have extensive call center management experience and am quite proficient in use of call monitoring software. Additionally,I can easily monitor the calls for any criteria you set. My focus in this project would be to deliver an accurate report to you in a timely manner.

help

 

300

2 days

09-21-2009 02:05 EDT

(No Feedback Yet)

Please check PMB for more info.

help

 

379

2 days

09-21-2009 21:24 EDT

(No Feedback Yet)

With out expertise we can justify this project. Please contact.

help

 

250

6 days

09-22-2009 03:49 EDT

(No Feedback Yet)

Agnel InfoTech, Is the Leader in providing Knowledge-driven, Process-improving clinical software and information solutions. We provide comprehensive list of services which helps physicians to improve their revenue and reduce their cost. Built on a foundation of more than 20 years of clinical, financial, administrative and IT expertise, Agnel InfoTech Pvt Ltd in healthcare market, including hospitals, hospital systems, physicians, physician groups, and payers. We provide focused solutions to each key revenue cycle to enable you to concentrate on your core functions. OUR GOAL: We help you to reduce your cost by 50%. With 99.9% Quality and Satisfaction to the customers and our clients. Services Consulting: • Business Process Outsourcing (Bpo) • Knowledge Process Outsourcing (KPO) • Customer Support Management (CRM) • Electronic Medical Record (EMR) • Medical Billing and Collection • Medical Transcription • Insurance Claim Processing • Animations • Healthcare Human Resources (HR) • Education (Medical, Information Technology & Bio-IT) • Web Development

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250

20 days

09-22-2009 06:19 EDT

(No Feedback Yet)

Hi, I am a professional voice and accent trainer and also a certified customer service trainer for 2 years now. I am internet and technology savvy with a background from being a technical support for DELL computers and has video editing,photo ,video editing and office skills I would like to offer my services to you and I would appreciate for a chance to discuss your needs. You may reach me at my yahoo messenger : or send me an email here. You may visit my training website at http://www.mavericktrainer.multiply.com for reference thank you and have a great day. sincerely, Francis Roel Cleofas

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250

30 days

09-23-2009 11:35 EDT

(No Feedback Yet)

Hi, I am intrested in this project.

help

 

305

12 days

09-23-2009 12:41 EDT

(No Feedback Yet)

Hi, We have very good exp Team and good equipment as per your requirement is Inida Bangalore. We are good in understanding english and writing the notes. We have been in QA from last 12 years. We can work according to the US times.

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250

5 days

09-24-2009 00:52 EDT

(No Feedback Yet)

Hi There, I am interested in this project. The time frame mentioned depends on the number of calls. The results will be delivered efficiently and within the agreed timeframe.

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250

2 days

09-24-2009 01:23 EDT

(No Feedback Yet)

I have read the details what needs to be done,Would like to bring into your notice I have worked as QA verifier at Teleperformance for washington Mutaul(currently taken over by JP Morgan Chase). Over their I used to listen calls for three centers gurgoan, Ogden & Sucat & finally used to provide feedback.

help

 

700

1 day

09-24-2009 08:30 EDT

(No Feedback Yet)

I have been a Quality Assurance Specialist Supervisor and I do believe that I can provide the needed numbers with effectiveness and efficiency.

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