Finally it's ready!

We just implemented our new dispute resolution system on GetAFreelancer.com. We beleive this will be a great tool that will help users find a solution to their disputes.

This is shortly how the new system works:

Round 1 - Automated Resolution

GetAFreelancer.com's automated resolution process allows the Parties to settle disputes through the GetAFreelancer.com's Web Site software. The software compares the Parties' offers and demands on a round-by-round basis. Each Party will have 3 opportunities to settle the dispute. If no Bids match after 3 rounds the software will suggest a solution ("Auto-offer") based on the Parties Bids.

Round 2 - Submit Evidences and Arbitration Fee Estimates

The Parties have 7 days to submit/upload all the material ("Evidences") the Parties want GetAFreelancer.com to consider if the dispute has to be resolved through Arbitration. GetAFreelancer.com will show the estimated Arbitration Fee (GetAFreelancer.com charge 2% or USD 10, whichever is greater, from Escrowed Funds for estimating the Arbitration Fee). Within 3 days each Party must either (i) accept one of the opponents previously submitted Bids, (ii) accept GetAFreelancer.com's Auto-offer, or (iii) agree to proceed to Arbitration.

Round 3 - Arbitration

GetAFreelancer.com shall serve as the arbitrator in a dispute between the Parties that have elected to use the Escrow Service and requested that a dispute shall be addressed through the Dispute Resolution Services. GetAFreelancer.com shall render its decision within 14 days after the submission of a dispute to arbitration. During this time, the Parties are encouraged to continue to negotiate an amicable settlement.

Please read our new Terms of Service carefully to fully understand all details on how the new dispute resolution system works:

http://www.getafreelancer.com/page.php?p=info/terms

Please note that as a user on GetAFreelancer.com you also automatically accept our new Terms of Service.

Have a Great Weekend!